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  • Users: LC21LC
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  1. LC21LC

    Call forward does not work the user gets a busy signal

    Set up the phone using Feature 4 to call forward all calls coming to the phone to an external long distance number. Set Allow redirect to Y. I also set forward on no answer to the external phone number as well as forward on busy to the external phone number. When I dial that extension from...
  2. LC21LC

    Receptionist prime phone does not display aditional calls if there is a call being answeared

    Only have limited knowledge of Nortel phone systems unfortunately. Any help is appreciated. All the lines are set to App and Ring. When a call comes in the receptionist answers the call if another call comes in while she is answering the first one the next ones will not ring or display on the...
  3. LC21LC

    Issue with Fax line ringing on sales staff phone

    Hello I am new to Nortel ICS. I have been doing a lot of research on this but this was kind of dumped on my plate I have to admit I am not sure what I am doing. Maybe someone can help me out, it would be greatly appreciated. We have a fax line that has a fax number. The fax is working trough...
  4. LC21LC

    Fax line ringing on sales person phone

    Hello I am new to Nortel ICS. I have been doing a lot of research on this but this was kind of dumped on my plate I have to admit I am not sure what I am doing. Maybe someone can help me out, it would be greatlappreciateded. We have a fax line that has a fax number. The fax is working trough...

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