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  1. abdullamahmud

    SIP trunk incoming call problem!

    I have two IP Office 500V2 in two different location. One location (Location A) can make and receive call but the other location (Location B) can make call but unable to receive call with same configuration and same SIP provider. When i try to call the number from my cell phone it says the...
  2. abdullamahmud

    IP office Server Edition primary server hardware failure and replacement procedure

    Hello, I have IPO SE 8.1 installed in my lab. Primary server failed due to hardware issue and service is running by secondary server. Now planning to change primary server with a new server with everything installed (firmware, version etc) as before (except configuration). It should take backup...
  3. abdullamahmud

    Paging problem

    We have a customer who has a 4 site IP Office network (assume SCN). They are experiencing an issue with multi site paging. Note, all paging is done via phones – there are no overhead speakers. The customer has 2 types of page codes: 1. a page to a single site 2. a page to all (4) sites The...
  4. abdullamahmud

    Mobile twinning caller ID

    Hello, i am looking for a solution that is in my office i have extensions 201, 202,203 and 204. I have enabled mobile twinning for 203 extension. when someone call to my Extn 203 the call twinned to my cell phone. I can see the caller ID as 203 in my cell phone. It seems 203 is calling me. Is...
  5. abdullamahmud

    receive call via SIP trunk but cannot make call

    Hello, I have SIP trunk with a sip trunk provider company. i can receive a call but when i try to make a call it shows me a message on my phone screen "WAITING_FOR_LINE" and giving me beep. SIP has established and receive call. I having hard time on this. Using LAN2 port as static IP Address...
  6. abdullamahmud

    does IP Office video softphone working from remote location?

    Hello, I am working on IP Office video soft phone. i was trying to connect it form remote location with our router. but it is not working. even i was trying to connect the soft phone using a vpn client application which also does not support. It works fine under LAN as well as if i set a...
  7. abdullamahmud

    Avaya 9620c ip phone vpn connection with ip office via netgear fvs336gv2 vpn firewall problem

    hello, i am trying to connect 9620c ip phone with my ip office via NETGEARGV2 vpn firewall router. i am having a problem that is the vpn tunnel has established but then phone is continuously discovering ip office ip address such as "Discovering 192.168.X.X". i am using different subnet such as...

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