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I have a customer on IP Office 11.1.2 or something like that. This is not specifically an IP Office issue, after upgrading to OS Sonoma the mac Workplace app crashes repeatedly. Anyone else having this? I haven't gotten very far with Avaya or Apple yet. Also, the crash report below is for...

I was having this issue recently with SE 11.1.2.3 (using manager 11.1.2.4) and saw a closed post on Tek Tips about it with no answer. Issue is when logging in with Manager get IP Office: xx.xxx.xxx.xxx not found. Device might be offline or have version older than 3.2 To fix I turned off SE...

I've opened an Avaya ticket but I'm curious if anyone has tried pointing a Powered By IPO server to a local webLM licensing source with success I'm getting tired of migrating these customers to new servers and have a very large migration coming up. If there is any way to keep the servers and...

After upgrading Powered By systems (Basically Server Edition) to 11.0.4.6 (from 11.0.4.4 or 11.0.4.5), J179 phones with internal auto answer turned on no longer ring when called from their outside number (DID), they go to intercom. I have a ticket open with Avaya but if anyone has a fix (like...

Anyone else intermittently getting 403 forbidden when trying to save changes using manager on an 11.1.0.2 system? We have a fairly new server edition system in the cloud. It has done this making many different changes most of them mundane. The latest one is changing users to remote--my...

I'm looking for how to see audit history of web manager changes and logins. Through 7070 or 8443. If anyone knows which logs to look in or point me to a document that would be great. SS only shows manager changes apparently. This is for IPO Powered By 11.0.4.3 Thanks much!

I'm not sure exactly when it started but while testing sbc settings on powered by R11 FP4 SP2 noticed that the voicemail button on J100 phones (local or remote) stopped working. Also system status shows voicemail connection ok for a while then disconnected. The service stays up fine though. A...

Apparently the former Avaya IPOCC had issues with tracking calls that were parked, therefore park was disabled for IPOCC calls. The newer IPOCC made by Xima Software does not have trouble tracking parked calls, however IP Office still disables the park feature by default. No user source number...

There have been many posts on this over the years but none seem to come very close to what I'm looking for. I'm finding that in some environments, the Cloud IP Office with J100 series phones can create some echo and feedback on realtime paging. So I've gotten delay paging as user friendly as I...

I'll try setting this up today but has anyone tried IP Office Hybrid Cloud? I see some docs on how to set up the IP Office 500V2 onsite but they don't give a lot if detail or discuss licensing. Anyway, if you got this working let me know if there is anything beyond the docs that helped you (and...

Any recommendations for switching J179 and Equinox phones off of 5060 while in a live environment? Customer is on Powered By IPO 11.0.4.0.4 or whatever. All phones are remote and the process would be done remotely as well. In test environment I always lose connection with the SIP phones after...

I'm looking at migrating about 5 Server edition and 500v2 systems (currently SCN) into one cloud Powered By IPO instance (all will be R11). The fastest way I know of to do this is to move the vm pro from the main SE system over to the cloud (or just move the menus depending on if I want to keep...

I'm having some trouble rolling out a good softphone solution for a customer that wants mostly softphones rather than deskphones. Powered by Avaya IPO 11.0.4 (feature pack 4 that is). They have power user licensing so there are many options. We wanted to go with Equinox but there are two or...

If anyone is trying to do gsuite ums integration with IP Office powered by (or possibly server edition) on R11.0.0.2, Avaya will be releasing some notes soon on why the instructions don't work. The main issue is that Google security certificates put into Web Manager do not write to the drive...

Hopefully I'm not missing the obvious but anyone know how to disable the waiting for line beep or make an ARS failover happen instantly? I have IP Office (Powered By) 11.0.0.1 with SIP lines. Certain numbers are not routable by the main SIP provider so there is a backup ARS that points calls...

I have an IPO 500v2 with embedded voicemail. They are on 10.1.2. The evening after install and now about 4 months later (approx), the auto attendant greetings all became garbled. A system reset fixed it both times. Not having this trouble on any other system at this release. No known issue...

Our demo IPO Powered by system on R11.0.1 recently slowed down and top command shows a user called vmpro using all the CPU. Does anyone know what this might actually be (vmpro service is showing 0% usage and all other services in the gui showing the same). USER...

Does anyone have an http server besides IIS that can get put requests successfully from an Avaya 9608 phone? I am having a lot of trouble getting a log file off of the phone. Everything is set up as far as addresses in the settings.txt file and logtofile on in phone menu Debug etc. but getting...

I have a 1608 phone on IP Office 9.0.4 that is going to the main system via vpn tunnel (open vpn currently but have tried other vpns too). 2 Ubiquity ER lites are doing the connection. Previously (a couple years ago) the phone worked fine then the customer moved their remote office and the...

I have a ticket open with Avaya right now for loud background noise on newer 9608G phone sets (black label). The older phones with a white label don't seem to have the issue. The ticket has been going on now 2 months or so with more and more wiresharks requested all the time. Basically when...