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Hi All I have an annoying problem that i cant seem to get to the bottom of. I had an issue where i didnt have enough phone licenses. I had 18 licneses and 20 users. I purchased two extra licenses and installed them but one avaya 9611 phone will not come out of its 'unlicensed' state. It...

Hi All. I have the weirdest issue that is making myself and the good people of sonicwall scratch their heads. Thought id share the issue and see if anyone has suggestions. I have a Sonnicwall NSA 240 at Site B connected to Sonicwall NSA 250 at Site B via fiber and ethernet converters. Both on...

Hi All I have installed an analog phone 2 card and upon boot up i see that i have two more extensions. Unfortunately, there is nothing showing under lines. Do i have to build these manually? I thought IPO would detect the card and have the lines availalble? Do i have the wrong card and these...

Hey Guys. First all i will explain the setup i have and then perhaps you can help me understand what is happening. We have 7 Analogue phone lines. 2 for the main part of the house, 2 for his office, 2 for her office and 1 for staff. The two main lines are on ARS 50 main and rolled over to ARS...

Hi All. Is there any way of suppressing the call history on Avaya phones, particularly the 9608's? I have a user that doesn't want any missed, dialed or answered call history. Whatever secret he\she is hiding i dont want to know, but wanted to know if its possible either via the phone itself...

Hi All. I have a Konftel conference phone and i am plugging it into the analog extension port on my IPO. I can dial internally just fine but it will not dial out. When i dial 9 i hear the secondary outside dial tone kicking in and as soon as i pres 1 and the area code i want to dial i get a...

Hi All. Again, i just want to express my thanks to everyone here that helps out. Really appreciate everyone taking there time out to help with these questions. I am a AV\IT project manager for a company that is used to contracting out the installation of the Avaya System. In this case i have...

Hi All. Could anyone tell me why the Avaya Dect Phones i have on my system doesnt display caller id? I have analog trunks and on the main 9608 phones, the caller ID appears (after the annoying two ring wait) but at least it shows up. On my portable dect handsets all i get is "external call"...

Hi All First of all, wanted to say thanks to all the pro's on this forum. Really appreciate your help and dialogue I have 4 lines with Comcast Business Class. Trying to route the numbers to different phones via huntgroups. I have incoming call routes but i have a suspicion that the 'incoming...

Hi All. I have the weirdest problem with a 9641G logging into an IPO. I changed the extension on a user. was 101. changed to 1011. I rebooted the phone and it had me log in with extension and password. It goes to login then gives me another login screen it say Extension: Security Pin: At the...

Hi All. I have the weirdest problem with a 9641G logging into an IPO. I changed the extension on a user. was 101. changed to 1011. I rebooted the phone and it had me log in with extension and password. It goes to login then gives me another login screen it say Extension: Security Pin: At the...

Hi. I have an IP Office with 7 Analog trunk ports. I have a bunch of Default Extensions from 201 - 216 which i know are matched up to the digital and analogue extension ports i have on my twoATM4 combo cards. The question i have is, how do i log a 96XX phone into an extension that would then...

Hi all, First time poster here. I have a new IPO and getting the phones to correctly see my dhcp server, it gets to the point of extension login and no matter what extension i put it it bounces me back adn says "extension in use: XXXX Press Continue to take over this extension. I press...