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  • Users: Loopback55
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  1. Loopback55

    Remote Support

    Is there a forum I can connect to that would be interested in a retired Verizon Technician to help with remote changes or support? I retired with 40 years of telecom experience. Nortel cs1000,norstar, BCM and Call pilot. Some experience with Avaya IP Office and Aura. Any suggestions would be...
  2. Loopback55

    Remote changes or support

    Is there a forum I can connect to that would be interested in a retired Verizon Technician to help with remote changes or support? I retired with 40 years of telecom experience. Nortel cs1000,norstar, BCM and Call pilot. Some experience with Avaya IP Office and Aura. Any suggestions would be...
  3. Loopback55

    Avaya Aura Feature Documention.

    I am looking for a version 7.x feature document. Would anyone know the title or document number that I can download ? For example I needed to make a feature change to a 9608 and chose restrict last appearance. What document would list or give me an explanation about these telephone features?
  4. Loopback55

    Can not pick up a line on hold from an Avaya 1165 to an Avaya B179 Sip conference phone.

    We have an Avaya Sip B179 conference phone with the same dn as an Avaya 1165. I can answer the call from the conference phone put it on hold and pick it up on the 1165. I can not do the reverse. When I answer the call from the 1165 and put it on hold I press the line button on the conference...
  5. Loopback55

    Bridged Appearances on 9608 Sip phones Avaya Aura

    We have noticed when you assign 2 bridged appearances of lets say ext 5123 on a 9608. When both appearances are in use on the phone you can not transfer one of the calls.You hit transfer and the call does not go on hold and a dial tone is not present to transfer the call. If I add a third...
  6. Loopback55

    CCR Tree Reports

    We have a BCM 50 4.0 and I was looking at CCR Tree 6 records.See attached.Is the report saying 165 calls were answered by home menu, 7 calls out of the 165 choose option 1, 116 callers chose option 2 ect.... I,m a little confused on the daily total calls. I can,t imagine there were 324 total...
  7. Loopback55

    Windows 7 Telnet to Nortel 2245

    When telnetting into our Nortel 2245 unit after upgrading our pc to windows 7 the response is so slow it it nearly impossible to make any changes. Has any one run into this issue?
  8. Loopback55

    Dial 0 from a CCR Tree

    A Customer would like their Norstar Voicemail CCR Tree dial an external number when 0 is pressed. Any Ideas. Thanks

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