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I have an SRG which connects to a CS100 back at the main office. All my IP phones run through the SRG, even the 2 or 3 at the main office. The register back to the CS1000 and run over the CS1000 unless the link between the sites fails. The problems comes in that I now wish to reassign a phone...

Some Background: I'm a network guy who's taken over the administration of our (350+ node) phone system and am getting ready to do a test deploy of VoIP. (Welcome the future!) I've got a few phones configured and making calls on the network. I feel like I’m making real progress on these phones...

I'm just rolling out VoIP to pilot before we put in a new location. We're running on a CS1000e Rel 5.5. Our vendor spec'd us out 1220s as the phone of choice. These only have 10/100 ethernet, and we're wired for GigE. If we went with the 1220s we'd be committing to either using 2 switchports...

Hi, guys. I'm running into an issue where it seems an extension has died on me. First I thought the phone had a physical failure, but that's not it. The set is not the problem. Then I think, well maybe someone jostled a wire in a wiring closet somewhere. Sure enough, my...

I was "upgrading" a user from their old 2008 phone and wanted to retain the former phone's functionality. I have put in place a 3904, but am concerned that it only supports the use of a single instance of BFS. Will it be possible for me to program the user's new 3904 to display the BFS of...