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  • Users: newport21
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  1. newport21

    Customer lost toll free numbers

    One of my clients switched from TDS Metrocom to Time Warner and found out a year later that their 2 Toll Free numbers never switched over. (They mainly use them for fax orders and have no way of seeing traffic on them as they get plenty of local fax orders as well.) TDS now does not own the...
  2. newport21

    IPO w/Polycom 450 phones

    We are trying to upgrade some Polycom 450 IP phones to work on an IP Office R9. Does anybody know how to default these phones as we got them used off a hosted PBX provider. THANKS!
  3. newport21

    SBM24 cable

    I have a client that lost the cable from their 9650 to their SBM24. Does anybody have a part number or know where to get one instead of buying a new SBM24? THANKS!
  4. newport21

    Can't change day on ACS 6.0

    We recently upgraded an ACS to 6.0 and it wont let me change the day with Feature #102. The date is correct, but the day is wrong. Any ideas?
  5. newport21

    Will a Distributed office 9620 (700426711) phone work on IPO?

    We have a client that has a Distributed Office that was yanked out and replaced with an IPO. Does the 9620 phone work on the IPO? It is NOT a 9620L or 9620C. It is a 700426711 part number. If not, is there a firmware upgrade to make it compatible? THANKS!
  6. newport21

    5410 showing "no license available"

    I have a IPO 500 V2 w/8.0.16 and have a 5410 plugged into a combo card and it is showing "No License Available" in the display. This system has 6 analog lines and 10 digital phones and NO licenses as we set it up as basic edition. Also this has been in service for just over 3 months. Not all...
  7. newport21

    CCR agent licenses

    I have a IPO R5.0(18) with 20 CCR agent licenses and they have added a new user that needs a license. How do I delete another user that had the license in the past and assign it to the new user?

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