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I have read on different threads regarding the options for Nortel T7316. One of the most popular ones seems to be the 1825 Duet Plus. On the T7316 model, the only ports that I see on the bottom of the phone are for a headset, the phone itself and the telephone line. Where do you hook this device...

We currently have a fairly old system (not sure how old, but I know at it's old); it is a Nortel Norstar CICS 1.0 system. My question is, is it upgrade-able? We recently purchased a replacement system from a local vendor that just didn't fit our needs (Talkswitch 488vs) and went back to our old...

My question is involving On-Hold Music. We had an OHP-6000 on-hold music controller for our Nortel Phone System. It simply plugged into a power outlet and there is an audio cord running into the phone system that has a phono connector that plugged into the OHP-6000. Not sure what happened, but...

Here is a stumper (for me at least). We have a Project Manager (John Doe) at our company that when a caller is transferred to his extension to leave a voicemail (or if it rings out and gets his voicemail), it is saying that name of another employee (Bob Smith) of our company but, when he "John"...

My system is a Compact ICS with a CI trunk cartridge in it. My VM system is CallPilot 100. Currently, when someone calls into our business, the Caller ID will read "Missouri Call" rather than giving the name of the caller. After the call is picked up, a series of buttons can be pressed to view...

My system is a Compact ICS. It has a CI trunk cartridge in it. I also have a CallPilot 100 voice messaging system. (As I've been told by a great member of this forum, Multimedium). We can dial Feature 60 and then select from 1,2,3 (1 being handset, 2 being loud-speakers and 3 being both). We...

Please bear with me. I am new to telephone systems. I've done networking my entire life and have never really delved into Nortel phone systems. I'm not sure of the phone system model that we have, other than its older. I've attached some identifying (I hope) photos of the phones and phone...