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THis is going to be a requirement in MIchigan in 2019. I have a potential customer for a new phone system and wonder if anybody has worked out how to get the ext info to the 911 service. I have thought of just grouping the extensions in different areas of the buiding to use specific trunks for...

Customer has a Magix rel 4 with duovice voice mail. THey want to have the AA answer all the calls during the day. THey have a night button and the evening calls are handled differently. THey would like to be able to have a button programmed during the day so they can just have the phones ring...

We just installed our first partner IP office and We did not do our homework customer wanted to keep old Partner ACS ext # and of course we got messed up with analog ext on the combo cards. Questions that we are trying to solve. We have the AA pickup all calls and one of the options is to...

Can you assign a DID to and extension and then move it to another ext for instance did is 777-0104 sassigned to ext 104 I want to assign the did to ext 134. I know how to do this on IP office and NEC but am not sure how the whole DID assigning works.

We just got a new 8.1 500v2 system setup in basic mode from our supplier. We are running mananger 10 we can see the system but it is grayed out. DHCP has given it a address. I have tried different computers and have reset the system to default and attemped to access it without luck. We can...

We have a rel 7 500v2 with embedded vm running in essential mode. We added a second AA and now we are trying to record new greetings using the short codes when we go to save the new greeting the system does not allow us to do so. Everything appears OK as far as time profiles are concerned and...

I am trying to get night bell over page to ring instead of going to AA1 as it does during normal working hours, I set up a new group and put my analog ext in it. I tested it and when that ext is called it does ring the overhead page (I have a viking unit on it for tone generation). I set up...

500V2/ 7.32 PRI no co lines 1416 phones and analog phones We have just installed the system and everything seems to be working DIDs paging vm etc. the major problem we are having is when someone dials 9 for an outside line they have to dial really fast or the call is dropped and they get...

we are in the process of installing a system 500v2 7.32 and when we plug in th 1416 they go thrugh and update but sometimes the update stalls. This is happening on multiple phones. I have read the threads on this problem but it sounds like this version of the softway/hardware ahould address...

We are working on a 500v2 with software 9.32 we went restore a backup as we had to default the system due to some pri problems. We are following the procedure but when we get to the login administrator and administrator it keeps giving us a password error. we have everything still on default...

I have a 500v2 7.32 mgnr embedded vm I have the AA picking up on an outside call and I can do all the programmed dial actions dial by name, number press one etc. However the no action time out does not work I have it pointed to an ext and I can press o for that ext or do the other actions but...

Version 5.2 manger 9.32 embedded vm I have been trying to setup the AA so when the outside caller knows the 4 digit ext he can enter it and go diredtly to that ext. It works fine on ext 3506 but not on 2202. They are set up the same and on the aa action section I have button 2setup for dial...

I have entered a bunch of ext and users and they seem to be set up correctly. I cannot see how to set ringing from and outside line. I have approx 70 phones 50 analog and 20 1416D I only want about 5 phones to ring on call from an outside line. Most of the other phones will be used just for...

I have a IP office 500/v2 with 4 30 analog ext cards and am having a nightmare with this system. First is there a way to reboot just the expansion modules? My numbering is messed up with module 2 having the lowest ext number and then module one then three and four. I can renumber everything...