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Hi all, I got a question about the solution as below, Normally remote worker registration to SM-A is working fine, but once SM-A down, the remote worker registration message keeps sending to SM-A when tracing SBC, although got the SM-B as the second priority setting in the SBC routing profile...

Hi all, I got the situation now is the SBC OVA 8.0 HA installed in 3 different AVP platform, everything is working fine. The problem is the network connectivity to SBC primary which A or B is going down such as physical disconnected or switches down, supposed will be trigger failover, but no...

Does anyone tried / experience to only allow CM phone to call a few designated external numbers, otherwise, except internal extension all denied? Many Thanks

i`m beginning to the Aura 8 UC platform from lab, Equinox window client working normally registered to session manager, the first problem coming up after login AADS, contact service changed to unavailabe. could anyone advise to figure out the problem is?

Hi, i got the situation that physically disconnected SM connection then CM signaling group still keep to in-services status last for at least 5 mins, checked with the SIP OPTION sent from CM to SM only every 15 mins, is it possible to tune it faster? Anyone can help? Many Thanks Anyone can...

Dear Bros, Any idea can have the monitor key on 1600 series phone for analog trunk ? my client would like to have an key to dial out from analog trunk directly by one touch ,but it can not press to answer , it`is possible? Otherwise, IPO IP Phone can split to different group setting for...

Is there possible to change the time format to 24-hours display for H.323 1600 series phone set?? it would be grateful if anyone could help!! Cheers

Dear all, i have an IPO system connect to PSTN and got a T1 QSIG tie to another pabx system and share the provider ddi level to that system,i have placed the 7xx shortcode to route the incoming call into the tie system is work fine .but how can i show the correct caller id from the tie system...

Dear all, i had a situation that when the primary server shutdown or unplug the Ethernet cable, IP Phone 96xx success to transfer to second server and show the R icon on the display but press the envelope button can`t access to VM on Second server only the ringback tone.i have checked the...

Dear all, Is there any possible to convert the extension number 8xx to 5xx for outgoing call??by our customer planned the Extn no. to 8xx but the DID level was 5xx. Any method could convert it in ARS or other idea??i tried work as amend the shortcode by each users.thanks.

Dear all, Anyone know what problem cause this alarm to occur? ALARM:25/06/2012 10:09:09 IP500V2 8.0(43) <TLB Data? CRIT RAISED addr=00000060 d=5 pc=f066be08 f06a4b04 f06a60cc f0948a94 f09590b0 f0959284 after this alarm to occur the system will reboot.. thanks all

Dear all bro, Is that possible can remote access through Analog modem remote to IPO 500v2 without ATM trunk card??i tried to configured but return busy tone. thanks all...

Dear all Bro, I have a situation about the user had a embedded voice mail and want to forward number to external (mobile),now the system Default no answer time was configured to 8 second as our client request.when the call which calling to the number forwarded,The external number just around...

Hi all expert, I`m the beginner of IPO..since we purchase a IPO IP500V2 system with SD Card Mu Law (700479710) and version 7.0 (5) and upgraded to 8.0 (16) on an impulse than the system automatically generate 10 virtual license such as tele user , advance edition.....etc..but it should be...