Search results for query: *

Hello friends is it possible to automatically log off by an agent once the office time finished. eg 5 pm agent came at 8 am start log on and when shift finished agent forget to log off. so can we schedule auto log off in OSCC v10

Hi I have created one extension in OpenScape 4000 V7.0 And i got an message in the display "mobile forced logoff" I cancel mobility and the same message showing in the display . I deleted the extension and created again and the same message shown in the display. I changed the device and I...

Dear Friends can any help to resolve the below issue. Normal outbound calls are working but when the extension not answered the calls are not forwarding to mobile number. ITSP put the trace and told that national code is appearing in the invite and to message. It should be [b]0502828214 but...

Hi Friends I am trying to open design data base from OSCC Manager and it ask for design database password I have not saved with any password Can any guide me why I am unable to open the design database . Regards

Hi friends , Installed OSCC V10 R0.0.0 on Openscape 4000 V8. Agents are using CP 600 HFA phones Able to log In in phone Also able to change the state to available But the calls are not landing in Agent extensions The agent state show UNKNOWN in real time report view If any one face the...

Hello Friends Can any one help me to update Oscc v10 ro to r3 I am unable to rrad and understand the documents with update downloads from portal Thanks in advance

Hi friends I have installed OSB X8 V7 system and calls forwarding is not happening in SIP trunk. Check with ITSP provider they said they are getting CSeq:parameter with many digits Example:CSeq:1565279771 INVITE Itmust be Cseq:1 INVITE can any one please guide me to resolve this issue. Thanks

Dear Friends I have experienced in installation of OSCC V9.0 with CDSS Sip server I am going for an installation of OSCC V10 with IVR can any one has already installed V10 can guide me about the voice director requirement in V10 i have installed XMU in V7.0 i have installed CDSS SIP server in...

Dear Friends can any one please guide me to remove the below parameters from ITSP profile is it possible or not P-Asserted-Identity: Silence support Thanks

Dear friends can any one guide me how to update the hotfix's in openscape business thanks

hi friends i got the offer for system upgrade hipath v4 to openscape v10 and found the reduction of flex comscendo license about 60 from total 117 that is 57 . why this reduction old available qty =117 in offer shows 57 only what about the reduction of 60 licenses. can any one explain please why...

Hi Friends while uploading the data from system to CATool the following error arrives. Different Eco Mode and /or EDS parameter(s): -please check position(s) 966 and/or 982 in all containers. -same value should be present in all CDACs. Can any one guide me to resolve the issue. Regards

Hi we have configured and registered some DECT extensions, the dect handset calls in and out are working fine but in the display extension number showing is different the configured one. we created 5 extensions and all the display showing the same number But calling the configured numbers...

Hi friends Any one installed ribbon SBC 1000 (Session Border Controller). As now we got an project to installed this SBC with ITSP. Block diagram of the project attached here. Please guide me to install teh SBC 1000 if any of friends have done teh configuration. Thanks in advance...

Hello Friends in OS4K V7.0 we configured new handset SL5 and the missed call list is not showing. The COS and TAPRO standards are same as the working (Showing) DECT handset. Please any one help to resolve this issue. Thanks in advance

Hi Friends i installed OS4K and OSB and integrated with IP trunks. If OSB subscriber calls to OS4K extensions ,some extension names are not displaying at the calling stations in OS4K. Out of 20 OSB subscriber 17 subscribers names are displaying and only three subscribers names are not...

Is it possible to change the format of SMDR data in OSB Can any one tried this please guide me.

Hi Friends when the DECT extension is out of range or switched off and some one dial that number it gives busy signal How can we get currently not accessible or busy message instead of busy signal Is there a way please explain

Hi all, I have changed the release of CAToolV7 from R0.29 to 0.41 and i am getting the following errors while generating delta after configuration. PLEASE FILL OUT THE TIE LINE / TARGET NODE TABLE when in UN check CHECK DURING GENERATING in TOTAL NET GENERATION the error not arising where...

hello friends i have configured ONS in OS4K system from internal extension to extension it is working when some one called from external the GSM phone is not ring. Desk extension phone and DECT extension phone are working. But from internal extension called another extension the GSM phone also...