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According to the manual you can add additional information to the "Customer Details" area of the Chrome UI. This is done in IPOCC config under UI Config->Web UI. You can then specify which additional tags you want displayed. Support for this seems to exist in the Javascript, but it just never...

I want to use VMPro to supply 4 different queue announcements. The first will play under Queued, but the other three would play sequentially in 30 second intervals. So the first time a caller hits "Still Queued" they would get message #2, then the next time message #3, etc. Is this doable...

Anyone else have a problem where embedded voicemail just stops sending voicemail to email messages or even alerts? The system in question is an IPO 500v2 running 8.1(43). Here is all that monitor shows: 573103394mS SMTP: SMTPServer New Email... 573103395mS SMTP: SMTPServer woken up... Session...

Is there any mechanism within IP Office that will allow you to twin to a mobile phone and require the mobile user to press 1 to accept the call? If they don't press 1 then the call will continue to follow the current call flow as if the mobile was never answered.

I have SIP trunks to nexVortex configured, but it does not seem to use my Incoming Call Route. The incoming call does correctly match the trunk. Unless I populate the "Local URI" field, or the SIP Name for a User with the inbound number it won't complete the call. I want the "Local URI" field to...