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Hi, Would anyone have the installation software for Callpilot 5.00.41 for a 202i. I have the key codes and a new HDD and it may be a case that I can debug and that might fix the problem, but I would like a copy of the SW as a just in case i have to change the HDD. Any help would be great...

Hi I have had a question from a customer asking if they can switch off MCM over their network for obvious reasons... I know that the real-time displays/wallboards uses MCM and UCM, will the boards still work solely with UCM or do they need both to function correctly. I’ve looked on the server...

Hello. I’m wondering if there is someone out there that may have come across this issue before. I am trying to upload a kcd via pdt, a task I have undertaken many times without issue. However this time while the rx command was ready I lost connection to the CS1k and had to reconnect. Since then...

Hi All I’m a bit perplexed with this issue… I have an old option with a 2250. The site has DDIs forwarded to 0 via the IDC, this is ok and works. I have a DN with a name assigned. The original company has moved and the new person wants their name to display on the 2250 on IC calls via the DDi...

Hi All I've programmed a cs1k 7.5 for a new cct and Pri card, but i cant get the DCH to come up. If I stat the MSDL is states MSDL MAN DSBL, I have got the trunks up into a MBSY state but when I try do a ENL MSDL X X X FDL command it just hangs! nothing. There are other working PRI...

Hi I hope someone one can help me out. I have a SS CPPM card that keeps resetting. There is nothing obvious in the AHST so plugged direct to the SS. I get this error every 20 seconds: LOG0003 NPM: cmEvRASTimeout: GK (TLAN IP address of SS) Registration As far as I know this is a replacement...

Hi I have an issue with adding software load from the Deployment Server. I need to load the .nai file for 7.5 but it's not on the supplied USB and I cant find it on the AVAYA web site. The only files I can find via AVAYA is for 7.0 and 7.6. Can anyone help....? Where can i get the .nai file...

Hi Can TM 3.1 be installed to run as a server on to an XP machine running sp3? The Nortel easy to follow install docs states No! but i wondered if anyone go it to work? Either way a definitive answer would be helpful. Thanks

Hi All I wonder if there is someone out there that might have the answer to this questions. I have a cs1k 4.5. The client machine gave up the ghost so I have had a new xp machine installed. I started to install the Telephony Manger SW from CD but I will not load due this error: "OTM database...

Hi All Unable to see new TN’s and DN’s on CS1k Telephony Manager. I have added phantoms, 1140, 1120 and 500’s but all the new DN and TN’s do not show on Telephony Manager. I added these over a month ago but still the customer on site states they are unable to see them. I have asked them to sync...

Hi Before my last post was deleted I was asking for a copy of the software that is no longer sold or supported by Datapulse. As this is obviously illegal distribute copies of software. Could someone please tell me what the software is called. I have tbs of files on my servers and no idea what...

Hi, I have not worked on an i2002 ip phone before. I have only used the 1100's. I have an issue with a i2002 picking up the wrong vlan! On an 1120 for example i can login via the 4 soft keys, enter the password and change the VLAN. The i2002 soft keys do not respond on start up and the network...

Hi All, I need to get some licences and I have been asked for a system ID. Is this the same as the SN as shown below? System Parameters: System Serial Number : 008814065 Software Version : 4021 System Type : CS 1000E Thanks

Hi, I am working on a old option 61 with allot of kit that is no longer used and I am trying to tidy it up!!!! In core 1 and 0 I have 4 duel PRI card all lit up like Christmas! When I stat in ld75 i get the following : DDSL 018 Enable DDSL 019 Enable Now this is where I am a little...