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Hi has anyone been able to set up 988 on their pbx? I can not add the SPN of 88 since we have NXX's as I am sure so does everyone else. I tried acd to phantom out to the 800 number for 988 but fast busy. I think the only way is with SPN 88 set up since 9 is our ac1 to dial out.

Anyone familiar with Xeta? We have no documentation and need to flush the data reports since they are apparently maxed out. Thanks

CCM 6.0 Made a change to a agent key without deacquiring first, clan was down. IT fixed clan by rebooting ccm server, now the agents do not show up when trying to list them. Agents do not acquire or deacquire, grayed out. Real time displays do not populate at all. All agents show deacquired in...

We have a NI2 tie line between avaya ipo and nortel 61c. When the avaya calls over to the nortel, example, avaya dials 81430, the dch messaging shows 81430 being dialed but then it actually is calling 140 on the nortel. This is happening on multiple different extensions, some calls go through...

We have 2 PRI's, both do not accept incoming calls to any extensions on the pbx that start with 1xxx. Telco is sending me 4 digits. All other DID ranges work with no problem. We also have a IDC table, and any calls that come into that and go over to a 1xxx extension also fails. So IDGT 4708 to...

Hi, we have a hotel with a Option 81c with Duvoice voicemail. The duvoice just connects to the pbx via digital ports and then crossed into the duvoice server. Anyway, we are getting multiple calls a day, sometimes all 3 consoles at once, of dead air and the calls are coming from the voicemail...

I have a Nortel with 5 H.323 trunks. If we connect the Nortel cs100 and another system like cisco or asterisk together with the 5 H.323 tie trunks, how many calls can go across the tie line simultaneously? Are we maxed out at 5 calls?

I am trying to connect to a audiocodes mediant 1000b with a 81c/pri tie line. We have the connection up with NI2/DID, and also had it up with QSIG tie lines. The dch and span seem fine but calls are being blocked somehow from hitting the far end. The audiocodes gateway does not see any calls...

We have a 600r that stopped working after a scheduled power down. We get no video, the hard drive light comes on quick when we power it up but goes out and stays out.Tried a new scsi harddrive but this one doesn't even flash on power up. We pulled out the 2 memory chips but that did not help...

Hi, we are installing a ip office and are now using it to dial out. We need the old nortel sets to be able to send the 9 over to the avaya ip office so that the nortel sets can dial out. We tried cdp'ing 9 over to the IPO and also building 9 as a acd and ncfw to cdp digits. Neither is working...

Hi does anyone know of any attendant pc console software? We are using picture windows right now but they are going out of business and we want to be supported with this. We have a cs1000 on rls 5.0 and will also need it to be compatible with windows 10. Thank you

Hi, we are having issues with one way speech path on inbound and out bound calls only from sets that are in loop 0-1.We hear the callers but they do not hear us. We replaced the DSP daughter board on the mgc card for 0-1 but still have the issue. We checked for duplicate ip addresses on the...

Hey does anyone have any idea why wake up calls might be failing and sending a error that says SYST BLKD back to the wake up printer? I checked the ran machine and the recordings are all there. We outed the awu trunks and rebuilt them just to do it. We reseated the trunk cards. We also INI'd the...

Hi, we have a IPO rls 11 and are trying to use equinox on our Iphones. We have the windows desktop equinox working, and wireless laptops working on internal wifi and external wifi, but when we try the IPhone we have no voice in either direction. The calls go through and you can answer with the...

Hi, we have a demo set up in our lab. It is connected to a pri and calls can come in and out. But only a few sets are able to dial out. I have j129,j169 and j179 sets. It seems that none of the j169 or j179 sets can dial out, but the j129 sets can. Any ideas? I noticed that the server type on...

Incoming cdp calls are redirecting to the Nortel's callpilot asking to input a mailbox. This cdp call is supposed to go over a DID NI2 PRI trunk to a Avaya IPO and ring one of our Avaya sets. If we dial from the Avaya set to Nortel set internally the calls work and same from Nortel to Avaya...

Has anyone configured this type of setup in a hotel environment? We are looking to set up a IPO and have it integrate with the existing Crestron or replace the Crestron. We want to be able to control the lights, blinds,etc etc. Will the Vantage work with the IPO and control the room? I know it...

I am curious if anyone might know about how many Nortel Meridian pbx's are still in use today? Specifically in NYC. A few years ago I think it was 60-80000 lines still being used by Nortel pbx's nationwide. Thanks!

I see that there are a few threads regarding this type of change but I am not fully understanding how to do this. We want to change all sets, analog and digital to ICDA and we would love it if we got a script to work. I have a script from a thread that I think is what I need but I am not sure...

We have a IPO using a PRI circuit, IP sets with Avaya POE switches, no vlan since its only the IP sets on our Avaya network. Some users are reporting echoes and voice dropping on calls coming in. No reports on internal calls. Any ideas? I do not get any alarms in the sys monitor other then some...