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Hi, Have a customer who has been in shutdown that is starting to reopen. I have had all incoming calls routed to one extension that forwards unconditionally to a mobile. This has worked fine but they would like calls routed to 2 extensions (both of which forward to mobiles) I don't think this...

Hi, One of our IP Office 500 units has started to randomly hang\lock up. When it does this Ports 1 and 9 are lit solid red (meaning error) The unit then needs to be restarted (disconnected from the power) Sometimes it will need to be disconnected a couple of times before booting normally. Once...

Hi, IP Office 500 Ver 8.1 Just installed one of these and the reception phone is a 1616 with a 32 button expansion module. I have programmed the buttons to dial various extensions so enable quick transfer of calls. What they would like is to be able to see if a particular extension is is use...

Hi All, Got a strange issue that I have yet to resolve and wondering if anyone else has come across this issue. SBS 2011 network with workstaions running 32 Bit Vista business. Issue occured with SBS 2003 also. I will use RDP as an example but other networking features are also unavailable...

Avaya IP office R5 Hi, I am fairly new to supporting Avaya phone systems and am after a bot of advice. We have recently replaced a customers phone system and have got it set up pretty much how they want it. One thing they keep asking is that on their old system when they put a call through to...