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Hi all, My one customer that uses this facility is having some problems following the change to Outlook 365. System is running R10.1 SP7. On their reception PC running Outlook 365 version 16.0.13127.21668 it works every time without fail. On another machine running 16.0.14026.20308 it does not...

Hi all, I have a newly acquired customer with a UC module that is not working. I've brought it back to the office, plugged it into my 9.1 system and initially it did come up with 0.0.0.0 as the IP address and only VM Pro running. on a shutdown and reboot it allocated itself a 10.185.xxx.xxx...

Hi all, Trying to get my head around how to config VM Pro for customer requirements. I haven't done much with VM Pro as virtually all of my installs are Essential Ed apart from some limited experimentation I've done on my own demo system. I have set up some queues on Definity and Nortel DMS100...

Hi all, I'm probably missing something fundamental here but I've just installed the WinPDM software to set up some DECT phones for a new install and when I try and open it, it just keeps coming up with the above message and quits. I've got the latest Java on both the laptops I've tried - one...

Most of my BCM's are either BRI or PRI rather than ananlogue and most are Rel 3 or newer but I've got this odd fault on a Rel 2 BCM50e with analogue lines whereby if you set the forward no answer to 6 or 10 rings the call is answered by a phantom mailbox (not General Delivery which is turned off...

I've had a quick search through the forum and can't find an answer to this: In my demo setup (7.0.31) I have both the normal 3 call appeareances and 2 analogue line appearances on my IP and digital phones with incoming calls set to come into a collective hunt group so both a call appearance and...