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Hi, When the number I am dialing is out of service, disconnected, etc.. My system displays the message "Waiting for line" It gets really confusing for the user.. How do I program the IP Office to play a recording that says this number is not in service or whatever message I want? IP Office...

Hello, Does anyone know where I can purchase an IPOSS agreement for my IP500v2 R8.1? I can't seem to find any information online. The sites I've been normally using to buy license keys, doesn't have such item listed. Is this something not every retailer is qualified to sell? or does Avaya...

I think I found a bug, How do I get Avaya to address it? We don't have any support or anything.. IPO 500 v2 8.1(81) VMPro 8.1.9501 We have a Incoming Hunt Group set to Auto Voice Recording ON. The receptionist parks the caller to Button #101 Joe answers from his Desk by pressing the Button...

Does anyone know how I can implement this in VM Pro call flows? If call comes from MAINSalesMenu, transfer to EXT:2241 (Service Reception) Otherwise continue to: MAINServiceMenu How do I make a varible that looks for: -DID the person dialled ? -VM Module the person was transferred from? Is...

Hi, My Optional SD Card Slot is currently empty.. Should I be looking at equipting this slot with an Generic SD Card? Is there anything I should do to prepare the card before Install? - What exactly is the purpose? If its for backing up system files, isn't all my information and firmware...

Hi, I have a system running IPO 8.0, using IP Phones. My Set has been assigned a DID.. How do I make my DID ring this Set regardless of who is logged in? For example, I have a sales person hot desking at the Reception desk. When this person has logged in, the Reception line doesn't ring...

I have a problem where the new users in Site B can not record a personal greeting message.. Here's my setup: IPO 8.0 43, VM Pro: 8.0 1011 Site A: (Main Site) Central Server, setup as Voicemail Pro Site B: (2nd Site) Distributed Voicemail, setup as Distributed and SCN route of: Site A Users on...

Hi, I'm using IPO 500 R8 with 9608 IP Sets.. We have various 9608 on the showroom floor, everybody has personalized their phone and when it rings it sounds very unprofessional, because everyone has a different tone playing. How do I disable the ringtone selection and set 1 ringtone for...

I'm trying to get TTS (Text to Speech) to work on the Linux Voicemail Pro Apps Server. I'm running R8 Advanced Edition, Apps Server 8.0-1009. I also have English TTS installed. But this was Installed after the server was installed by loading the boot disk and pressing "upgrade" and loading...