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I have been trying to use the NEC IP Phone Manager software to change the firmware from Std SIP to NEC SIP (phones were on a 3C) but have not been having success. I can click the Search button and find the phones and then pick one and click Connect but when I do, I receive an error of "Regist...

Hi, When I log in to the IP Office 9.1 Web Manager, I get the following error message "Unable to fetch the data from the server. Server may not have started properly or is unable to retrieve the data." I've tried rebooting and Manager can connect to the system without issue. Anyone have any...

Hi, Now that the 2033 IP Conference phone is disconnected, does anyone have any suggestions on a replacement? Does the Avaya B179 SIP conference phone work? Ricky

Hi, I have a customer with an IP500v2 system with more than 32 extensions and they want to upgrade to the R9 software. Do I need to sell them the upgrade to R8 and the upgrade to R9 or just a single upgrade license to R9? Thanks, Ricky

Hi folks, Wondering what people are doing to support the implementation of SIP Trunks to IP Office systems. Do you require the end customers to have a Session Border Controller or do you connect the trunks directly to the WAN port of the IP Office? We are looking at starting to implement them...

Hi, Does the Avaya Secure Router 2330 support multiple branch IPSEC VPN connections that have dynamically assigned endpoint IP Addresses? For example, if I had 2 branch office locations and a single head office location, could the SR2330's in a mesh configuration support creating / terminating...

Hi folks, I have an IP Office running R8.1 that is currently configured to use IP Office Mode for Embedded Voicemail. If we were to change it to use Intuity Mode, would we have to re-record all of the greetings for the users mailboxes and Auto Attendant, etc. Thanks.

Hello, Having a bit of an issue with checking voicemails using One-X Portal and the Outlook add-on. When I select a voicemail message and hit the play button, it gives me a beep noise on the phone and nothing else. I have the Call Assistant installed and am running the Linux version of VM Pro &...