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We have a customer with an existing "R11 Virtualized Server Edition" License on the primary machine, who are looking to add a secondary for resilience, do we need to buy new separate licenses for this machine or does it inherit from the primary (similar to how VM Pro works with virtual licenses...

Hi, Anyone played with the Vantage Handsets yet? I've downloaded the firmware, do we NEED to setup a HTTP server or is there a better way of doing it (eg: files on SD card)? Also any recommendations on alternative HTTP servers (Non-ISS)if we need to go down that route. If anyone has any...

Hi Guys. Just a query, We have upgraded an IPOv1 to R9.0.12 to give them one-x portal in place of phone manager, but the kicker is they really relied on the ability to tag the parked calls, (eg: John Smith for Jane’ in place of the words ‘call park 1’) as they’re a busy surgery and can have...

Hi Guys, What I seemingly thought to be an easy job, has turned complicated. The customer is requesting his direct dial forwards to ring his mobile, and if not answered after X amount of rings, it goes to the reception group. I've been trying with Forward on no answer, Forward Unconditional...

Hi, I'm needing to add a professional recording to a groups mailbox. I know this is possible to do since R9, but haven't actually done it until now. (My system is 9.1.7, Embedded, Essential Ed) I have created my file using LVM greeting utility, (my WAV was Uncompressed PCM, 8KHz, 16-bit...

Hi Guys, We have a customer who has been using one-x mobile for a year now all on iPhones, but they have had a new starter with a Samsung S5. the app allows you to put the settings in initially on first launch, but i have no idea where to go to change this again. Spoke to tech support who also...

Hi Guys, A customer has asked me if he can take his cordless phone (3720) to another site of theirs, and connect automatically (or easily) to that system and function as their own extension. All sites are running their own IPO 500v2 with SCN between each site with R9.0.4 s/w. and each site has...

Hi All, Having an issue with the one-x portal call assistant software. There's a virtual linux app server, with two IP office 500 v2's on it, all software on 9.0.3 with SCN between the two systems, both systems linked into the one-x portal, and all fully accessible within a browser, eg...

Hi all, I've got an expansion module (new B type Digital 16), with a flashing green and red light. plugged into the system it does see it (e.g. it shows it in the control unit, and creates the users. however it doesn't show it in system of system status.) in control unit it shows it on version...

I was replacing a BT installed IP office 500v2, with 9508 handsets. and they had the words "BT Telephone System" displayed above the buttons on the screen, below the users name. I was just curious on how they achieved that? DazBob - ACSS

is it possible to have ContactStore, One-x and Voicemail pro all running on one linux server? or do you have to have a virtual machine running. (If so, How?) DazBob - ACSS