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Dear experts, When internal users dial other internal ext numbers and leave messages, the VMPro send the messages to the caller mailbox?? Any quick fix before I start digging :) Regards Saad ACIS ACSS

Dear experts, I am working on a IPO setup with a Primary, Secondary and two expansions.. For some reasons the Voicemail Pro on both Primary and Secondary are showing "offline" status via the Webmanager .. Is there a way to force them online? The VM Pro services are started on both servers...

Is there a way to send all calls straight to VM (vm pro) when one of the call appearances is busy? No notifications and no rings needed on the other CA buttons when on call.. Any ideas? ACIS ACSS

I am trying to find a way to schedule a loud ringer to ring on a daily basis at a specific time(s) of the day.. Can this be achieved on an Embedded R8.0 IPO system using the wake up, out calling, relay ..etc features. Any hints is greatly appreciated! Thanks Sam ACIS ACSS

Hi Guys, On an R8.1, I am trying to enable MAPI on a UC110 however the menu is greyed out.. Any ideas? The MAPI service is already installed and enabled on an external WINDOWS server. Thanks Sam ACIS ACSS

Pulling my hair here :) Can someone please tell me how to create a Bridged appearance on the 1120E sets? ACIS ACSS

When a call cover to a voicemail, it gets dropped right after the greeting tone?? It is an embedded R8.1.. Any hints? Is rebuilding the SD card the way to go? ACIS ACSS

Could you please advise if you are aware of any trainings that cover the following topics: 1. IVR and its integtration via a ADO interface(ActiveX data objects) 2. Fax to Email 3. Video SmartPhone Application 4. Text to Speech (TTS) 5. CTI applications (CTI link pro and 3rd party TAPI) Thank...

Hi What is the best way to rebuild all the users voicemail boxes without bringing the system down? or minimal outage I am experiencing a weird problem where %70 of the users are unable to receive left vicemails with no prompt for a new messages?? It sounds like a corruption and I appreciate any...

Hi All, I am trying to integrate my client's existing Nortel TCM Digital Mobile sets 7420 with the new IP Office embedded system R8.1. Could you please advise what the license/ HW requirement is for this job and if you are aware of any application notes documents for such integration Many...

Hi Is there a way to send an external caller to a user's voice mail without playing a personal greeting? just start recording after the beep? Vm Pro, R8.1 Thanks Sam ACIS ACSS

Dear Experts; I've just installed an application server (Linux centos 5.7 final on HP DL320e server) with R8.1 IPO. However, i wasn't able to login withe default name and password: webcontrol and web. it keeps saying "Wrong username or password, please try again." What is going on? Is there a...

Hi, I am trying to create a few remote H323 users but having bunch of troubles configuring the port forwarding/NAT properly on the 1811 Cisco router at the IPO hosting location.. Anyone had lucks with configuring the 1811 for remote H323 phones? My NAT config looks like: ip nat service...

Dear All, I ran into a situation where I need to integrate one ERS 3526T-24 and 3510GT-8 together to allow more switch ports to host more IP phones .. No Stacking can be supported in this case so I would like to know if I can just simply connect one trunk port from the first switch to another...

My client has 5 SCN locations and only one public IP address.. My dumb question is: Can remote H323 IP phones(that belong to different locations) register through one IP office controller? ACIS ACSS

Dear all, Not sure if changing the domain name on an off board application server (host VM Pro, CCR, CS) would corrupt any of the running application ..Please advise! Cheers Sam ACIS ACSS

Hello, I am in the process of replacing a client Win/SQL 2003 server( hosts: CS, CCR and VM Pro) with a new upgraded one with Win 2008 R2/SQL express 2008 ...etc Any recommendations on how to recover all the existing information to make this change as transparent as possible to the end users...

I would like to test Polycom VVX 1500; however, not able to find any SIP carriers that supports Video. Any helps :) ACIS ACSS

Hello, I am trying to Change the Operators Login permission level on IPO500V2 R8. I would like to allow the Manager operator to edit the AA .. it is set to "View" by default. Please advise where in the security setting this can be achieved Regards Sam ACIS ACSS

Out of the box expansion module DIG DCPx30 V2 with a Solid red light only- not even blinking.. The ip office is not seeing the unit.. Any ideas? Thank you Sam ACIS ACSS