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Recently I've come across some odd issues with bridged call appearances. One Admin. Asst. stated that shortly after adding this bridged appearance of this new hire to her phone, his phone would ring and hers too at the same time, but only briefly. Not long enough to even catch caller id. and...

Hope someone can shed some light on this subject. It's been quite a while since I've worked with these phones. An administrative end user has two phones that are showing this on the phone screen. Even after many reboots, and using the reset code, the phone still shows this on the screen. I...

I'm not quite sure what this means....could someone help? I've been asked to look into why this primary CDR Link is and has been down for over a week. I've checked everything, all the steps of the initial programming and everything looks fine. I can ping the call accounting box so it's not...

thread690-1678617 Hello Jamie, looking to speak with you about your TEO integration with Avaya. We happen to have a similar scenario and would like to ask you a few questions if you have the time.

we've installed Tone Commander 7810 POE SIP phones on a full Avaya system; Session Manger, System Manager...the works. However we're starting to see some issues with these TEO phones and the way they are programmed. Some issues are with Bridged Appearances. Bridging another TEO extension onto a...

I know there are a lot of posts on how to properly configure entries to make Notify Me work properly, but because there are a lot of them, I can't seem to make any of them work properly. Would anyone know what the characters mean in a dial string entry such as commas, amersand, hyphens, what...

Is there a way to create a printable list or report of stations based upon the field "IP Phone Group ID" usage? Without having to display every single station record to view page 3 for the ID entry, it's difficult to determine who has been assigned to what IP Phone Group ID.

Here's a good one for you all...with many login accounts created in Communication Manager it's enevitable that someone will perform a "change" command and lock everyone else out from making changes or even adding anything. I know how to boot that offender out of their command, but I also know...