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Hi We have a customer with an NCP 1000 who wants remote IP handsets for there Doctors Having setup the handsets they work perfectly well on site but when used remotely there is no audio They are set to pick up an ip address locally & have the external ip address of the main site set as the PBX...

Hi It's been years since i had to connect to a ISDX but a customer of ours requires a port number for an extention. I have the dialup number for the modem which connects when dialed from Hyperterminal but does not show the header information is there a key sequence to press to get this info...

Hi Is it possible to downgrade the NS700 firmware from v8 to v6 as the iphone mobile app does not seem to work in v8. Cheers

Is there any way to forward a ICD group to a particular custom service menu as i want to overflow to a AA. At the moment it just overflows to CS1 which is the default message. Cheers Ian

Hi I hope someone can help I went on my Siemens course in 2000 and have had very little to do with them since but I have a customer with a DX150R that's needs to access 101 non emergency number I imagine this was never added to the dial table in the first place anyway try as I might I cant...

Hi I have a bit of a problem with call forwarding of multi lines. I have just installed a MiVoice 250 at a doctors surgery where at 6pm until 6.30pm there calls are forwarded to a Local Care Direct helpline, i use the STAR to divert the the calls to a phantom extn that has a divert to this...

Hi Guys I don't do much work on isdx these days and i cant remember this. Is it possible for a customer to divert a hunt group to an external number & how is it done. Cheers

Hi All I dont know if anyones online but i need the pinouts for PC programming lead as i've left mine at home and cant remember what they are. Trying to use rj45 adaptors Any help appriciated

Hi Guys Does anyone know what format you need to load wav files into the custom service menus the manual says it should be 8Khz 8bit mono PCM but cant seem to be able to get a program that saves in this format i use Goldwave normally for Panasonics but wont save in this format. Any help more...