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Having a hard time understanding what firmware a few of my m3904 phones are on. I've gone into load 32 and idu'd the TN's in question and I get release code 2 on one and 4 on another. I've also done the FWVU followed by the TN and got firmware version 89 on one and 92 on another. What firmware...

Just wondering what the steps are to get a S8300 registered to a G700. Is it as simple as installing the authentication & license file and adding the MGC to the list? I'm looking to set up a G700 with a S8300 as a stand alone system but don't have a lot of experience with these Avaya Smaller...

I've got a few Compact Plus ICS Norstar Systems I have to test however, whenever I plug them in, all of the arrows on all of the phones flash. I've tried the screwdriver trick along with 4.1 and 6.1 software but still no luck. I've let the system sit overnight to make sure I was giving it enough...

I've got a few 4690's that keep coming up either with Discovering & No Vlan or Parsing Config file and they get stuck at line 2375. I've set these phones up completely with static IP's for everything. I can get all other 46xx and 96xx phones to register just fine. I'm attempting to register the...

Is there a default IP address for the 1100 Contivity routers? I'm trying to reset the router to factory defaults.I've got it booted successfully to recovery mode using the reset button during the memory test, but when connected with the console cable its asking for the Administrators user name...

I'm having issues getting my HAT to work. I've downloaded the newest release from Avaya's website as well as an older release and neither are working. When I drop a phone in the cradle, it'll try to install the USB drivers but its unsuccessful. I've attempted to uninstall the HAT and reinstall...

I've got a few Nortel 1110's to test. I've never set these up and I was wondering what is the phone type is use when building these in the CS1000? I do not have 1110 as an option and I've built out my working 1140's as i2004's. Thanks.

I've got an IP Office 500 v2 that I'm using to test 46xx and 96xx series phones. The 46xx phones will ask me for extension and I can login fine, but when I try and enter and extension & password for a 96xx phone, it says login failed and then continue to ask me to login. Not sure what i need to...

Is there a feature code, or an easy way to erase the contents of a Partner ACS Backup/Restore card?

I'm trying to figure out how to set up a G450 as a remote gateway with a S8500 & G650. This is for testing purposes only. I've got the G450 registered to the S8500 and I've verified this by running the show mgc command on the G450 and the list media-gateway command in Site Administration. What...

I've got 3 Intuity Audix LX systems we received to test and repair however they were received with out any of the passwords or login info and I've tried all of the defaults. Anyone know where I can get the software to reinstall the OS?

I've got an Avaya G450 with a S8300 here that I'm looking to setup for testing purposes. It will not be in production so there is no worry about downtime. I'm trying to get in to add analog stations on the MM711 cards, however whenever I access the integrated management by the services port or...

Is there a specific firmware version or update for the phones that is required to be able to use 1140's (old or new) with a CS1000 release 7.5?

I'm wondering what the difference is between the two and if a separate software card is required for each? I've got a few CICS' and Plus' I need to test but I cant get any of them to boot. I've got Compact Plus CS flash cards of every release from 1.0 to 7.0 but none of them seem to work. I plug...

Well today I'm working on testing a few Nortle SR 1002/1004' and I have a couple of these routers which have had their flash corrupted. I've attempted to boot from a TFTP server (my laptop) and it finds the files, but the upload fails, or after uploading, the System Validation Fails. Does...

I've got a number of BCM's I'm attempting to test however when watching them boot up via the serial connection, I have a few of them that keep failing on autoCoreUpload. I've been trying to nail down exactly what is causing this. I've re-imaged hard-drives, replaced base function trays, and...

I've got an Avaya TN568 I need to test but have no idea how to go about it. I've got an Avaya Compact Modular cabinet I've inserted it into, but it doesnt seem to be recognized by the system when doing a "display circuit-packs". I'm very new to Avaya Definity products and dont know how to...

I'm trying to add a block of 20 ip phones (4600 series) or so to my Definity system. I was wondering what the commands are to see the available IP Ports, and if there is an easy way to add a block of 20+ phones. This is in a test environment and wont be used for production at any time. Thanks...

I keep getting requests to test and make sure our 39xx phones are a specific release. What is the difference in release versions and does it have anything to do with the firmware on the phones? I've checked the firmware on the phones using LD 32 fwvu XX XX, and found we are on 090 and 091. From...

I've got a Nortel CP PIV card I need to test, but It's a smaller form factor than normal boards. Does anyone have the part number off the cabinet I'd need to use with this card? Any information is helpful. I've found a picture of the correct cabinet, but cannot make out the part number, and...