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Hi there is there a way that I can enable staff/faculty to change their call forwarding remotely? (due to the corona virus). Or is that something that can only be done only if they are in front of their work phone (Mitel 5330E). Any suggestions would be greatly appreciated :)

Hi there using Mitel 3300 and software 7.2. Trying to remember how to the LED indication on the buttons. A few people here at work have asked if the 5330E’s green light (on the buttons) can be adjusted to be brighter and easier to see? They are finding it hard to see when a phone call comes in...

Hi there I believe there is a way to brighten or change the color when someone is on hold. Can someone help?

Hi there We are having issues with one of our sites. We can make internal 4 digit dialing calls between our main campus and another campus. However when we dial to our third campus, we get one way audio (they can hear us... we cant hear them). Our current set up is that at each campus there is...

Hi I was wondering if it could be set up on our housing phones that after so many rings it automatically goes to the next number without putting a phone transfer? For example after so many rings it goes to the next number. Please advise,

Hey there we currently have an extension (8994) that we would like to have the voicemail enabled on two different phones. This number is what we use for our helpdesk and is the number for the ACD. I have programmed a key on each 5330 set but the getting no message lights when we test them. We...

Hey there I have been assigned to setup a number (8994) for our helpdesk. When calls come in we want whoever is logged into the acd to receive them but if the lines are busy have it go to voicemail. What do I do to make this happen? We are running mitel 3300 icp. Thanks :)

Hi there how do I set up an on hold message telling callers PLEASE HOLD your call is important to us. Right now when you put someone on hold its nothing but dead air.

Hi there We have a Mitel 3300 system and a Nupoint Voicemail system. Our helpdesk is changing hours and would like the following During the hours of 7:00am to 8:30am - Extension forwarded to cell 8:30am to 4:30pm - calls going to the extension 4:30pm to 6:00pm - calls forwarded to a cell My...