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I have set up a customer with an external forwarding button via personal speed dial. It does work ok, the issue is that it uses two lines, like a conference call, I've tried to insert a Hook flash with the transfer button to no avail. the system has only three lines. Question is, is there any...

IP 500 V2 11.0 I have an auto attendant set up, it does answer calls but plays silence, when I dial *8101 the system generate short code to record the greeting the display reads "call rejected". I would appreciate any suggestions, Thanks

is there a setting to have the led's on a DBM-32 console light steady instead of flash when a station is offhook ? "IP office v2 11.0 essential 1416 phones

Is there any way to use call park in basic mode at all. Thank you.

Hello I am replacing my partner ACS systems with the IP500 basic edition I have a customer with a ASA card installed that she uses on a dailey basis. Is there a way or a work around to emulate this feature on the IP500 ? Will try anything.. Thanks

Hello Ip500 gurus, I am replacing my partner systems with the ip500 basics. Is there a way or work around to emulate the automatic system answer feature ? IE a call comes in the system answer card in the partner answers, plays a greeting and puts the call on hold at station 10. Any help would be...

Hello, Avay IP Rls. 10.0.0 basic mode, I'm trying to set up a transfer to a cell phone from the auto attendant for stations 16 & 17 "analog stations" I've not been to locate a manual that covers this, any help would be appreciated Thanks.

Trying to install a valcom 1030 paging horn on an IP 500 basic - Rls 9.1 Key mode Program #617 I have station 25 as the loud speaker paging port, when I program a button for loud speaker paging I get a busy tone when pressing the button. What am I missing. I'm rtfm and cant find any detail...

Hello Gurus, ip500 basic in key mode, when using the directory to call station to station the system seizes both an intercom line and a outside line, Changed ALS, doesn't seem to matter. Using Redial or call logs works fine, ?? help would be appreciated Thanks. From an old tip and ringer trying...

Hello ip 500 gurus, installing a system in basic mode, when I press feature 591 I get re-order tone, usually it shows the ip address for web manager, any help would be appreciated, Thanks

Hello IP 500 Gurus, I have a few IP 500's, installed, all in basic mode, on one of my systems on station 10, the display reads "status" when pressed the display reads "memory card failed" The system seems to be operating ok. could you point me to the correct manual for resolving this matter...

Hello, I am replacing Partner ACS systems with the IP office. I have a doctors office that does not use the auto attendant, rather if incoming calls ring five times the mailbox for station ten answers and takes a message. With Partner that mail box could be accessed by any other station easily...

Hello NEC gurus, can you help an old phone guy out? I have a customer with a DS 2000/intramail. system hit by lightning. I replaced the KSU, and all cards, everything appears working, the voicemail is working when I press MW All I need to do is have station 300...

Hello Panasonic Gurus, I'm having trouble getting centrex transfer to work on a digital 1232 ksu. I've tested it with a single line phone, and it does work, the phone has a flash button so I don't know what the actuall time that it is using 600ms is the norm. So in program 413...

Hello Norstar Gurus, I have a Cics Rls. 7.0 and a call pilot 100 installed in a private school. I have a valcom talk back intercom, they use to call each class room etc. They have installed a gate with electric lock and cameras, and a door box...

Hello telcom folks. with the mics and call pilot if the call forward to voice mail is set the same at all station, on an incoming call witch mailbox will answer the call. customers don't want to use auto attendant. I have tried to experiment but the system was too busy any help would be...

I replaced a call pilot the other day, curiosity made me open it up. does any one know the function of the small switch on the mother board? is it a reset switch? it would be great to be able to zero out memory specifically the IP address. Any thoughts?

Hello F00 gurus, I've got a customer set up to forward transferred calls to cell phones Via station speed dial. this feature uses conferencing. tying up Lines, Is there a way to use centrex transfer with off net call forward? I see I can use flash by pressing the speaker button in speed dial...

Greetings partner gurus. I have a 5x9 partner with system memory problems. I installed a backup/restore card and successfully backed it up. I restored it and some of the programming was restored, ring assignments etc. But all the button programming wasn't is this the norm or did I do something...

Is there any way to "view" or check if a KSU has any valid key codes installed in it. I have several cabinets, I would like to know their capabilities, Thank you