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  • Users: APDS
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  1. APDS

    CM on VMWare ESXI : SAT Login issue

    Hi , I have installed a CM 6.3 Simplex on VMWare , using OVA template downloaded from Avaya Support. The installation is smooth, post install logged in as craft user and IP address information is added through vSphere client console . I can access SMI interface via browser, added the WebLM...
  2. APDS

    CCT Call data transfer problem in Multi site AACC

    Hello, We have setup 2 sites of AACC(6.2 SP5) with CS1K(Rel 7.5), CCMS (AML) & CCT with NCC. Network skillbased routing is working fine. CCT is working fine in individual sites,with call data appearing on Ref Client.. But in a multisite transfer scenario,call data is not passed between the two...
  3. APDS

    AACC CCMA Error 2147221502:The Symposium Password is incorrect [40812]

    thread959-1340000 Refering to the old thread, the error message appears after a CC 6.0 to AACC DB migrated system .This error create issues in Orchestration Designer too when refreshing. The resolution given in the old thread fixes the issue in AACC . Thanks for the original post and contributors.
  4. APDS

    Upgrade to AACC 6.2 -CCMT tool doesn't generate .bkp files

    Hello, I am in the middle of upgrading SCCS 5.0 (Windows 2003) to AACC 6.2( new server). As there is no direct upgrade path for Nortel symposium 5.0 to Aura contact center , I would use Nortel CC 6.0 (Windows 2003) in middle to reach AACC 6.2 upgrade path ( We had a site where CC 6.0 was...

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