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Once call flow control has been activated shouldn't the calls be routed to the IVR...Incoming calls are routed to ext.and I would like to have the calls routed to Vmail with the activation of F*280..Vmail works fine when incoming calls are routed to call flow control but would like to have the...

I have two sip trunks on ucx50 w. 4.0 software. Unable to receive incoming calls and on outgoing calls ok except called party can hear caller.. Trunks have been up and running on this system for several years...Provider is voip.ms/performed echo test (ok) and swapped pop servers with no luck...

Has anyone been able to program an extension to send CID that would override the out going trunk CID on the UCX50? www.voiceconnectplus.com Voice Connect Plus, Inc. have a great day and a better tomorrow

I am unable to make any internal calls on extension 210. I haven't any restrictions on this extension either. Whenever attempting to dial internally I get a busy. Report reads as follows when dialing voicemail *97. [2015-03-10 19:16:49] NOTICE[28546][C-00000054] chan_sip.c: Call from '210'...

I have configured my AA and I would like my operator to have the ability to send calls to the IVR when she is not at her desk. How should the call flow toggle control be configured for this to happen. www.voiceconnectplus.com Voice Connect Plus, Inc. have a great day and a better tomorrow

I have a customer that would like to link two offices. Both are going to have the dsx80 w/ voip cards. You can link two DSX systems together by using an unused IP extension in a remote DSX as the SIP service provider for a SIP Trunk in a local DSX. This sets up a VoIP tieline emulation...

I've noticed that System Speed Dial numbers which are configured in PhoneBook can be changed via *75 Personal Speed Dial. If the location is currently in use,three options are given. 1- Listen to number 2- choose another location 3- Replace number This allows the user to change the system speed...

I have a very strange situation... I have configured a ring group as well as a queue w/ 3 members in each(209, 211 and 212). Both have ringing set to (ringall) so whenever a call comes in and is transferred to either the queue or ring group, all extensions ring. However, if I set the Skip Busy...

I am having an issue with vmail messages not being routed to email account. The messages were being routed successfully at one time but stopped. Email status is enabled for this extension. I have checked with providers and port 25 is not blocked for either outlook or internet. Also, I have...

I don't know if this is the correct forum for this or not. I have a Yealink T26P and W52P cordless phones on a UCX50. I can get the MWI to work with the T26P desk but no MWI with the cordless. The MWI settings in the web interface are on but I believe these are strictly related to Vmail from the...

Is there any way to perform button mapping ( set copy )one set to another on the T7316E"s???? www.voiceconnectplus.com Voice Connect Plus, Inc. have a great day and a better tomorrow

I have a demo coming up and the client has a PRI circuit and 4 POTS lines. I haven't found anything related to configuring the ucx for a pri or pots lines. Is there somewhere that I can find that documentation??? www.voiceconnectplus.com Voice Connect Plus, Inc. have a great day and a better...

Can the Yealink sip phones be used with the Avaya 500 www.voiceconnectplus.com Voice Connect Plus, Inc. have a great day and a better tomorrow

Will the Yealink W52 cordless interface with the Avaya 500?? www.voiceconnectplus.com Voice Connect Plus, Inc. have a great day and a better tomorrow

I'm proposing a system to a client and I need to if the sip phones can access a pri trunk on the ucx for outbound calls??? I need to possibly install cordless phones and I'd like to use Yealink W52 since the T7406e are useless... www.voiceconnectplus.com Voice Connect Plus, Inc. have a great...

Has anyone been able to setup external paging via an fxo port on the ucx or any other method??? www.voiceconnectplus.com Voice Connect Plus, Inc. have a great day and a better tomorrow

If a call is placed on hold from a nortel phone it stays there indefinitely. If call is placed on hold via sip phones there is an alert after 20 seconds. I have looked and I don't see any timers.. Is there anyway to set a hold recall timer for the nortel phones???? www.voiceconnectplus.com...

Parking calls via sip phones do not announce or give parking lot locations. Nortel phones when parking calls either by way of F74 or dialing parking lot extension announces location where call is parked...Call comes into sip ext. are answered then press transfer - parking lot location and...

I wanted to challenge the notion that sip phones can only be registered and online with the ucx50 being the primary sip server. So I config'd my phones as follows: register name and user name equals ucx sip extension - password is same as secret in sip extension on pbx - sip server is ip address...

I have a ucx50 that is my demo but also doubling as my office system. The system has been up and running for the most part successfully for the past year. HI have a license for 10 users and only have 5 connected or at least I did until now. I have 2 nortel phones and 3 sip phones. Just out of...