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SCN on Wan Port of IPO I need to connect site A Lan IP 192.168.11.x Phone Range 192.168.42.x to site B with LAN IP 192.168.12.x Phone Range 192.168.41.x, both sides are already connected to VPN. LAN 1 can ping LAN 2 vice versa. The question is, instead of putting LAN IP and Phone IP on the...

We have a scenario here, there are 2 VLANs , Voice VLAN 6 and Data which is VLAN 4.. Customer is using 3com switch, all Nortel phones are working perfectly with Voice VLAN , however, when we connect the Avaya phones (1608), it keeps on finding router and its not registering at all. All avaya...

heres the scenario, Manager wants to make outside call, all lines are full and he wants to make a call ASAP, is there any way we can program some code so any call will be terminated immediately?

One of our client who has VM pro activated, currently, all calls are coming in to VM pro with the default autoattendant message, the thing is, they want to have a facility in which if there will be no work or office the ff days, they can make their own message and route all the calls there...

Hi, Im currently installing TDA 600, however, even though the MPR card is version 5.o, the TDA maintenance console can open it using version 2.o which means that the MPR version on the SD card is version 2, maybe for some reason, when I installed the older version of TDA 600 console, it might...

Hi guys, I installed the TDA 600 maintenance console , was able to access the pabx thru usb , everything was fine except that I cannot access the extension numbers, while its downloading the extension list, it just keeps giving error or the software will hang, Im currently using TDA 600 V2...

Is there any way to reset the S8300 Password by logging in to G350 gateway?

I was able to register my iphone to the one-x portal server, it recognizes all the extension on the pabx,it can call another extension but the issue is there will be no sound at all on both parties, also, is it possible to call using the analog trunk if the customer doesnt have PRI? just the...

Hi all, Does anyone have the link for the soft console to work with receptionist license? or it is the same one as the phone manager software?

Hi, I have issues with forward on no answer in IP Office r8.0.44, the goal is, calls landing to autoatendant, caller will dial the extension number direct, extension will ring and it should be transferred back to reception phone if there are no answer for 15 secs, however this is not happening...

I have IP office r8 with 5 license of 3rd party IP endpoint, 3cx or Bria is installed on iphone and Iphone is connected trhu VPN, can successfully register to IP office and can initiate call but the issue is that only one way audio is possible, from the iphone, I can hear the other party but...

We have 4 analog trunks, most of the time we can make calls but there are some instance wherein we cannot make outgoing calls, at first, I though it was line impedance issue so I ran tests on all the lines selecting the best matched impendance. I also tried resetting the settings to factory...

client has 1608 phones, when they are engaged in a call , they cannot see whose calling, they can only see the yellow light flashing.. is there anyway we can see whose calling on a 1608 phone? or we have to change the phone to a different model?

guys, is it okay to setup SCN even though the main office has the lowest version? upgrading to same version will be the last option if its needed..

Hey guys, I have this issue with this customer with IPO 500 R6 wherein they have activated the call forwarding features from their Telephone provider, so when someone calls the trunk, it will not pass through the IP office and the call will be immediately forwarded to the forwarded number...

I have a question,I have 4 sites on SCN, can I record the announcement of all the extensions using any phones on SCN? Example, Im on site A with extension 3XX series, I want to record announcement on Site B with extension 4XX series, from site A, can I just dial *914XX to record announcement on...

Guys, I have this project wherein I have to install IP office 500 on the main office with Sonicwall NSA 240 to be interconnected with 9 remote branches with Sonicwall Tz210, only one phone is required for each site and they will be registered to the main branch as part of its extension, here are...

Hey guys, I cant seem to find Avaya Site Administration software in Avaya site, has anyone of you has the copy? or link where to download it? thanks

We have this customer whose using Avaya onex 9650 phone, he have save a lot of users for speed dial / directory, at the end of the day, he logs out, then logs in the next morning, it will be fine for like 2 days but on the 3rd day when he logged backed in, all the speed dial/directory he made...

So heres the scenario, I made sip trunk between IP office 500 and Asterisk Freepbx, SIP trunk is UP on both sides, Asterisk has a 3rd Party VOIP trunk , I need Avaya Phones to call international call using the VOIP provider which is configured in Asterisk. For Asterisk phones, I can route the...