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  • Users: talkunity1
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  1. talkunity1

    Outbound call routing based on originating DN

    Hello everyone. Please forgive me if this has been covered previously. (I did a search before starting this post, but didn't find a similar topic.) Is there a way on BCM450/400/50 to map/route/assign outbound line access or internal dialing of an ASM port based on the DN of the originating...
  2. talkunity1

    BCM400 4.0 8-port ASM Caller ID Incorrect, multiple inbound calls do not ring on ASM ports

    We are using an Analog Station Module to interface a BCM400 served by multiple POTS lines to an off-site VoIP system at arm's length (through an analog-to-IP gateway). There are 4 incoming POTS lines to the BCM that are configured in line appearance as RING ONLY on ports 1 through 4 of the...
  3. talkunity1

    Accessing BCM450 Call Detail Recording log files

    Hello all- Is there a way to access call detail recording log files through Element Manager or direct access to the Linux filesystem on the BCM450? If CDR push/pull is not configured, by default does the system log anything? Customer did not request CDR to be setup when the new system was...
  4. talkunity1

    BCM 450 Release 6 Multiple phones initialize, system appears to be restarting, no errors

    Customer reports that their BCM450 appears to have "restarted" itself, causing many digital sets to re-initialize, calls dropped, etc. Prior posts indicated there was an issue with event logging that could cause random or even daily reboots, and there are also posts about power supply issues...
  5. talkunity1

    BCM450 Release 6 CCR Greeting repeats twice before transfer to attendant

    Searching previous posts indicates this problem has existed in previous releases of the BCM software with varying fixes. Customer is complaining about the CCR menu recording repeating twice before transferring to attendant. Is this the new normal behavior, or is this a lingering bug from...
  6. talkunity1

    Non-sequential DNs to support migration from existing non-BCM system

    Hello- I did a quick search and didn't readily find a previous post on this topic. We're migrating from a basic non-BCM system to a BCM450, and management would like to retain the existing extension numbering scheme, which is non-sequential but all within the BCM default 3-digit DN scheme. Can...

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