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Hey, I have a question about default gateways, and routing in a VLAN envrionment. Currently, we have 7 VLANs. All are 10.x.0.0/16. There is a VLAN assigned to each X subnet. Each subnet/VLAN has a default gateway of 10.x.0.1. Example: VLAN2 is assigned to 10.2.0.0/16, and has a GW of...

I have a DN: 3700, that rings 4 other DNs simultaneously (we use it for a really generic b.s. ACD queue). There has been a request to add one more phone to the list. In ld 20, when I print out the 3700 DN, I get this: REQ: prt TYPE: dn TYPE DNB CUST DN 3700 DATE PAGE DES CUST 00 DN...

There is an odd issue that I dont know how to hunt down. I know how to change the ring for incoming calls on a specific dn/tn. But, there are a few DNs that when they call out, their ring is different. The callers ring is different then the default ring on the incoming phone (if that makes...

Hello all, I have a 2616 set that is not acting the way I thought it would. It is part of an ACD queue, and everything there works as expected. The manager wanted this particular user to also have a DID. I have added the SCR to another key (which happens to be the third SCR on the phone) and...

I have a Nortel Option 11c (unsure of the path level) that I am in charge of. We have an ACD Queue with a number of agents assigned to it. I went to change a name of an agent (using ld95 to 'out' the name field, and then put a 'new' name field) and now that agent is removed from our...