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I have an Exchange 2010 server which is proving to be a challenge where configuring antispam is concerned. It is a hub role server, with only a firewall in front of it. It has the antispam feature installed. I am finding the following issues: Opening the ECM, selecting properties of Content...

I have a MICS 7.0 and a NAM 4.1 in which I need to set up two extensions that dial outside numbers when a call comes to them. I set up the numbers in FWD NO ANS and set the rings to 2, but after a single ring the call goes straight to VM. The one thing here is that the extensions are ghosts...

I have a NAM II running 4.1, and have the following questions: 1) The board is an IBM board, but I haven't found anything about it using the IBM FRU number. Does anyone know anything about those boards, specifically a) what the model is, b) whether there is a BIOS flash update. 2) It is...

I have a MICS 7 with stations that have lines assigned to them in a hunt group. That was working fine until about a week ago, when they first reported crackling, and then reported that they do not get any dial tone when they lift their receivers. When I lift the receiver on one of those...

on a MICS 7.1 with a NAM II 4.1, an AA is set up with a CCR tree. several (but not all) DNs are ringing immediately when a call comes in, and then the AA picks up and plays the comp greeting followed by the CCR menu. what would cause this behavior ?

I have a MICS 7.1 with a NAM II 4.1 I need to program a station which does not have a physical phone to go immediately to voice mail when it receives a call. Is there a way to do that ?

If a NAM with a MICS is set up for a call to be handled by CCR, and the atdt and a hunt group are both using DN 739, what is the resulting call path ? My understanding is that the call path is controlled by the CCR unless zero is pressed, at which point the call is forwarded to the hunt group...

I need some clarification on CCR which I don't find in the manuals. 1) Is there a way to see the structure and values of an existing CCR from an M7310 (without printing) ? 2) Is there a way to print the CCR to screen (via telnet or other means) ? 3) Can the VM reports be printed to screen in...

I have a MICS 7 with an M7310 station. The extension there is forwarded to an external number, and the call does forward correctly. The issue is that the volume at the external number end is very low. Is there anything I can do to fix that ?

I have a CICS with 3 outside lines. At any desk set, if I press the bottom key (handsfree/mute), I get an outside dial tone. If I press either of the next two buttons above that (<ext> <name>), I get an inside dial tone. All three lines are set to "ring only" at every extension.How can I change...

I have a routing problem that I need to resolve, which involves three XP machines and three networks. This does not actually involve a Cisco router, but rather an XP machine operating as a router, but since the problem is a routing issue, it might as well be a Cisco device, which would need the...

I have a routing problem that I need to resolve, which involves three XP machines and three networks. The WKA1 machine is on the 192.168.2.0 network, with an IP of 192.168.2.21 and a gateway of 192.168.2.1 The WKB1 machine is on the 192.168.3.0 network, with an IP of 192.168.3.21 and a gateway...

I have a CallPilot 100 with Rel 01 software, which is stuck in a funny place. I am able to start it up, and all of the lights flash as they should. I am able to connect via serial cable, and I get the following output, which seems to indicate that the unit is up and running. I do not know the...

I have a MICS 7.1 with a station which is programmed to forward on no answer to an outside number. The delay is set to 2, but the user doesn't like the fact that it rings twice with an inside ring tone, and then rings with a different tone on the outside call. The minimum delay is 2, so that...

Now that Nortel has been eaten for lunch, none of the links for Norstar Manager work. Does anyone have a working link ?