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  • Users: murrayafc
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  1. murrayafc

    IP Office SIP Trunks

    Hello I have a quick question about SIP trunks on the IP Office 500 V8. Basically we have a SIP trunk already and was looking to add another one for failover purpouses on a backup broadband. Can you configure multiple SIP trunks on the IP office? If so how many can you have.? Many Thanks
  2. murrayafc

    Hipath 3000 MOH

    Hello Having an issue with getting a external MOH device to work on a hipath 3550. the device is a fortune 1600. I've fitted quite afew of these and they work fine, but the difference here is that the customer has SIP lines and not ISDN30 I have afew sites where I cannot get external MOH...
  3. murrayafc

    Hipath 3550 Trunk Split

    Hello We have a 3550 latest version running 8 SIP trunks. The system support 2 tenants in the same building. Does anybody know a way to allocate 4 lines to one company and 4 lines to another so they can both press 9 for an outside line but only go out on there allocated lines. Can do this...
  4. murrayafc

    Call Back On Hold

    Hello Was looking for some advice on a strange issue. When a call is put on hold from one of the cordless phones, the call goes on hold no problem but when it reaches it time out and calls back it rings a different DECT extension. All the DECT phones are doing this. the desk phones work fine...
  5. murrayafc

    Hipath 3k

    Hello We have a hipath 3550, this is running with an HG card serving IP phones in other branches and digital phones in the main branch. Now we are getting a delay when anwsering calls in the main branch. phone will ring and caller can pick up but the display on the phone remain the same for...
  6. murrayafc

    Call Pickup

    Hello I have a issue with call pickup after a upgade of the switch. We recently upgrade the switch to v5.0.26 it an ip office 500 to enable the use of a 1616 phone. Now the issue that has arisen is as follows A call comes in and rings on a users phone, Now other users have this user setup on...
  7. murrayafc

    IP500 V2 Upgrade

    Hello Im new to the forums and im looking for some upgrade advice. Currently system is as below IP Office 500 4.2(20) VMPro 4.2 (34) IP DECT 1.1.11 We need to upgrade the switch to accomodate a new handset 1616. We have an upgrade licsense purchased and I downloaded the latest software to...

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