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  • Users: vfonseca76
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  1. vfonseca76

    Problem with a BM12 button module

    Hello everyone I have a customer with an IP500v2 R8.1 and 9611G IP Phones. The receptionist has 2 BM12 modules with the users configured on the almost every button. The problem the receptionist is reporting is that every occasionally she tries to transfer a call to a user that should be free...
  2. vfonseca76

    Specific codec for a VoIP call

    Hi everyone Some insight for my problem first: A client has an IP500 R6.1, previously connected to a PRI trunk. Everything was working great, but he decided to change to SIP, due to excessive line failures and downtime on the PRI trunk. The provider instaled a fiber ethernet access with Cisco...
  3. vfonseca76

    Problem with mobile twinning on IP Office IP500v2

    Hi everyone. First a litle insight on the problem: A customer has a group of mobile phones that can call each other using a reduced number (GSM group). When they call numbers outside the group, the 9 digit number is the CLI, when they call within the group, a 4 digit CLI is used, is this case...
  4. vfonseca76

    IP Office with SVP-II problem

    Hi all I'm installing a new IP Office system with a AVPP to control the WiFi phones. The phones register on the PBX, I can see them on system status, but the phones won't make nor receive any calls. I've traced the traffic on the switch and I can see the packets going from the phone to the...

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