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Is there any interop doc that show how to integrate a rightfax with the mitel 3300? I am working on an issue where mitel is returning 503 service unavailable on outbound t.38 faxes however inbound is working fine. I cant find any documentation to verify that I have this setup correctly When...

I am working on a 3300 Mxe running 10.0 and am running into an issue with the operator mailbox. For some reason when we log into this mailbox, we hear the Automated attendant play immediately after logging in. I tried to wait through the message to see if the options like "press P to play the...

I am running MCD 4.1 sp2 and having an issue that I am trying to find a work around for. In the past we had our users with just a multicall of their prime line. Now we switched these users to ACD and they started griping about not being able to receive direct calls while they are on a call...

Hi we have a 3300 cx that is running 4.0 sp1. I have setup a speedcall to ring this users cell when you call the DID. When I dial it from the outside it does not go through unless I set the "Overrides toll control" setting to Yes. If not, I get a phone company intercept message.

I have been trying many different ways to get this to work but have been unable to. After 8 hours I literally have a headache and have to step away for a minute. I just realized I needed to ping between the tunnels to bring it up but still am unable to. Can anyone take a look and tell me where...

Hi, I was wondering the answer to a "best practices" question that has been bothering me for a while. When setting up a site to site tunnel between 2 device. Lets say site A's external address is 1.1.1.1/25 and site B's external address is 2.2.2.2/25. Should you always map the tunnel to the...

More specifically is there any reason why voicemail to email for a record-a-call would not work on an external teleworker phone? Is tehre a limitation that I am missing? All internal users on my 3300 are receiving voicemail to email. this one teleworker users is not.

Hi, We are running mcd ver 4.2 and recently had a user who had their mailbox start to fill up with messages from the voicemail system. When you listen to them, they are just the voicemail operator saying "please enter your passcode". This continued until a reboot. I am looking through the logs...

Hi, we are running a 3300 cx on 4.2 and we recently started having some issues with callers trying to dial 4 digits extension in the auto attendant. Our extension are in the 2xxx range and to me it seems like what is happening is that the system no longer hears all digits being pressed. This...

Hi we are running a 3300 on mcd 4.2 and last night after giving the receptionist instructions to change the auto attendant greeting via the 9999 mailbox, I noticed that all mailboxes are missing this morning and 9999 has been changed to 99. any ideas what has happened here and how to switch back...