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Hi, Did someone know a way to disconnect a VMPro client admin remotly without having to restart the service? Thanks

Hi, Is that possible to change the display of all time counters in historical reports to be in seconds instead of minutes and seconds? Thanks

New in IPOCC, I need to have a message that play every 2 minutes to give the option to leave a message in a mailbox. Look like basic but at the exit of an IVR I have hard time to return at the begining of the sequence and all the actions (here is Wait Time Exceeded)set in the call before the IVR...

Hi, There is a way to change the HoldMusic.wav file without a reboot? The system is a Server Edition.

Hi, There is a way to assign a prefix to a DID instead of the whole SIP trunk? EX: For the DID A, I want 92 as prefix in order to redial from the call log using an ARS that display the CLI of the DID A. For the DID B, I want 93 as prefix in order to redial from the call log using an ARS that...

Hi, There is a way in VMPro or IPO to trigger an automatic call using a schedule?

Hi, I'm looking for a way to tag a call that enter from a specific DID and keep this tag even if the call leave VMPro to go in a queue. Tag set in ICR is working fine with $TAG, but it hide the clid of the caller.CPx and $DDI are reset when the call leave the VMPro to the IPO, Then I cannot...

Hi, Is there a way in a moderated Meet Me Conference to allow the conference to continue when the moderator leave? Thanks

Hi, On certain incoming call over Telus SIP trunk, I receive 444-555-6666@172.10.10.10 (correct incoming phone number@IP address of A1 Nic of the SBC)as caller id, but only on few of them, most of the calls display a correct name and number caller id. There is more, when this problem occur, the...

IPO Server 9.1 How is possible to move a user/ext from a system to another in a SE solution and keep the mailbox intact? Actually, when I delete the user from the original system, the mailbox is deleted as well. I cannot get back the mailbox even if I recreate the same exact user in the...

Hi, is there a way to make a CLEAR on a remote IP Phone? eq: mute --> craft --> clear... but without hands on phone?

Is somebody know the right way to downgrade an IPO Server 9.0.3 Thx

In 2 days I'll remove a Norstar to be change for an IPO. There is actually on this site a gate controlled by a Viking device. When someone come at the gate, he take the phone and the viking call the receptionist on the Norstar via an analog line, then he can speak with her and the receptionist...

Since 2 weeks we are working to fix a problem with IP Office mailbox on a VM Pro. The problem is the following: When we acess the mailbox there is no sound at all if we don't have a new message, but the options still working (if u know them by heart)!?! To be clear, you are in your mailbox and...