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Hi, the restaurant I work at has Micros 3700 and recently some dishes we have put in the computer get cut off on the kitchen printers because the font is too big. Is there anyway to change the font size so the whole dish can be printed on the kitchen receipts? Thank you Also we have been trying...

Hi, I recently wrote up a sim file where the suggested gratuity is put on the trailer of all our checks in our restaurant. However, for large parties the tip is added onto the bill automatically by a manager. Is there something I can do to make the suggested gratuities not appear if the manager...

Hello, I'm trying to add a suggested gratuity to the bottom of the checks in my restaurant. I would like to have 3 suggestions for a tip of it being 15, 18, or 20 percent of what the total check is and have that be calculated automatically. I was told to do this I would have to enter codes in...

We have Micros 3700 and honestly our trainer didn't have all the answers to all the questions we had. On our old system if you hit a dish and the condiments popped up the ones that were already in the dish were programmed in so that when you pressed the button for them the system would exclude...

Hello, recently we have been having a problem where if our restaurant puts in the information for a delivery and then the first item the customer orders is deleted when the order is printed out the contact and delivery information for the customer seems to have been deleted as well. It has...

On our system whenever you void something after sending it you have to put in a manager code. However, it seems that voids are always more than mgr voids. Can anyone explain why this is happening?

Hello, our restaurant has Micros 3700. When we were trained in the system we were informed once and order is sent and there is a timestamp on it, it cannot be altered. However, this becomes a hindrance if the individual calls back that made the order or informs the waiter they would like...

Hello, I hope everyone is enjoying their President's Day. I accidentally put a touchscreen ket on the wrong screen in my touchscreen designer by mistake. It is only a modification button and has no pricing to it and I want to remove it and put it on the right screen. However, when I go to delete...

Hello, I'm trying access journal entries from yesterday. I have only managed to see the one from today. Can anyone tell me how to go about doing this? Thank you!