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I have a 9.1.10.0.192 Manager (latest) and I have 10.0 (latest). Both of them cannot open a .cfg which is 9.1.10.0.192. Anyone else having this issue? "C:\Program Files (x86)\Avaya\IP Office\Manager\***.cfg is a version 9.2 configuration which is not supported by this version of Manager.

I know its been said in the past that if the 5410 phones tried to do a firmware upgrade it will get stuck... It is happening with several of my phones. What happened was that I had to upgrade an IP500 V1 4.0 to an IP500 V2 9.1. Somehow the last tech that was in the system years ago decided to...

I have to install an IPO 9.1 to replace a CM with Modular Messaging. At the moment they have a feature called Find Me, where it calls a number after it hits the voicemail. It asks the person to record a name then calls the number. When the person picks up the call, they can either accept or...

Hi, I have a 9.1.3 IPO v2, One-X 9.1.3 and VMPro 9.1.3 (No Server Edition and no Application Server, it is on a windows server 2012). I am trying to setup One-X Mobile with VOIP but according to the guide it says I need a certificate installed for the VOIP to work. I did an upgrade from 9.0 and...

Apparently I noticed from the beginning of 9.0 that there was an issue with VM notification on the mobile preferred android and iphone devices. If I restarted the One X server, the first VM or any VMs before the restart does not show up on the cell phones. After One X is fully restarted and...

Just curious, How does the VPN concentrator work for R6.0+ because the VPN Phone Allowed check box is missing. Does this mean that VPN phones will work on all H323 extensions? Our customer has an old R5 which they will be upgrading to R9. They have 4-5 VPN 5610IP phones and uses an Adtran VPN...

After opening my system up to the outside (One-X, Remote Phone, Flare), I noticed that my system status has been showing alarms that a PC Partner has tried to login but failed. I also noticed that the IP address that was captured says its from Afghanistan. Then I noticed that some of my phones...

So I ran into an installation that had 4 DS30 modules. We filled 3 of the 4 modules to max digital phones. When I did a reboot, the modules that were filled to max got stuck in a boot loop and wouldn't come back up. After removing certain phones on the system, the lights finally came back up...

After reading a lot of posts that have to do with adding 9 prefix in ARS, fixing the 46xxsettings.txt and changing the 9 prefix in the line settings is getting me confused... So we have a system out that needs these feature, to be able to call out of the call history. Right now my line...

Everyone says to get a 600 Ohm resistor and throw it across the tip and ring which is correct but there is an easier fix that I found hilariously.. If you work with the CM, Definity, Prologix; they usually come with or have those Music on Hold boxes (built in 600 ohm resistor). Use that and...

I have a multi site setup which had extensions built on each site but now they are all programmed onto the main site. The remote sites still have the IPO units out there to handle DHCP and file server so that they will have the remote IP addresses on them. All sites have IP phones and the IP...

I have a IPO 9.0.1.0 845 IP500 V2 with 4 remote sites connected to it. The main site houses 4 PRIs and 2 VCM64 cards. They are using VMPro and One X on this with almost 340 IP extensions and 700+users (its high because of fax finder users added in). They have 9608 and 9641G IP phones connected...

I know this was posted earlier but no resolve so I am posting with a screenshot of this error. I updated with the latest release of 9.0.1.0 a week before this screenshot. They said they are getting voicemails on the one x app and sometimes not able to retrieve it, it would show a blank time but...

Anyone know if Authorization Codes work across the SCN? Example: User in location B logs into Location A and dials out. When she tries to enter the auth code it does not work. The Auth code is programmed on Location B and cannot be programmed on Location A because her name is not in the list...

Has anyone ever had the sd card fail after adding 1400+ DIDs? My sd card crash so then I would have to AT-X, AT-X2, AT-X3 it and then start from scratch again. everytime I would add small increments up to 1400DID's it get the watchdog timeout crash.. I wish I had monitor capture but I was in a...

Is there a way to set a hunt group out of service that is on SCN A from SCN B? (user is in the group) I tried to create a button on a phone that sets hunt group out of service but all it does is click and turn the button on or off BUT the G does not go OG on the screen...

for the R9 provisioning... Trying to provision the one-x mobile but I am stuck.. who sends this message? vmpro? or the exchange that has to be setup to the one-x?

I read on the GRIP request that they release a feature that would let us configure the type of ring on a phone/device (door phone, digital phones) for separate occasions.. I also read that it should do that for any DDI incoming but from what I see on the R9, it is still not in there unless I am...

Here is the scenario, They want to be able to use talkback to the speakers and page zones. They also want to be able to page all phones and paging zones. The issue is that if I set the bogen to CO trunk and set the IPO to CO trunk, I don't know how to page the bogen (CO trunk) and digital...

I read that the new 8.1 can let you create ad-hoc conferencing and be able to manually kick or mute anyone within that conference call (preferred enabled). Here is my questions: How would I be able to setup the meet me conferencing with the person's ext using vmpro (not one-x). EX: i am ext 200...