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Hi, I'm dealing with some strange behavior with an IP Office 500 v2 systems that started after a power fail. First off, the system is running 10.0.0.0.0 and is on a good UPS. After the original power fail that outlasted the UPS, users with digital sets reported no system access tone and...

Thread thread940-1794146 mentions Mailgun works with Avaya IP Office SMTP. All of my testing comes back with authentication errors. Has anyone been able to make this work? @AvayaGrayBeard how did you do it?

Is there a way to set the music on hold source for outgoing calls by extension? Currently, I have 2 sources and control which one is presented with incoming call routes. However, if someone makes an outgoing call the request is to have this set by extension. To further explain my self...

There are two helpful threads on the 'PoE Y Adapter for Digital Phone BM12' and both are closed. I'm starting another in the hope that there is some new information out there. First to recap: 1) Avaya stopped selling the 1151C1 as reported in the Product Support Notice which you can read at...

We have a DID come in on PRI that is picked up by an Auto Attendant. When the AA transfers to a busy extension the call ends up at our reception desk. I need to stop this from happening. When the calls show up on the reception phone the display shows 'return 501' where 501 a member of the...

Does anyone have experience setting up a Yak SIP trunk in IP office? Yak provides the following: Username: xxxxxxxx Password: xxxxxx Domain: yakdigitalphone.ca Proxy address: sip.tor.yakdigitalphone.ca STUN server address: stun.tor.yakdigitalphone.ca For testing I have my IP Office directly...

Can anyone suggest a way to parallel a call on a digital set to an analog extension? Something like bridged appearance but that works with an analog extension (or like the old share system access buttons from Merlin Magix). The application is for a radio station where the jock places a call...

On an IP Office 500 V2 system is there any way to have the door relay provide a closure when an extension is ringing? I need a way to get a contact closure when someone calls a specific extension. Note I have no more analog ports available.