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AAM Storage and Application 7.1 ACM 8.0 All virtual I've searched 'message log' in the forums and couldn't find an answer. How can I view the life cycle of a single voicemail message? Specific to what I'm looking for... Message left on mailbox xxx a month ago, then forwarded to yyy a week...

AAM Storage and Application 7.1 ACM 8.0 All virtual I've searched 'message log' in the forum and came up with nothing relevant... How can I view the life cycle of a single voicemail message? Thank you

AAM 7.1 v/m storage Users complaining about not getting email notifications for many hours after message is left. Below is partial SMTP Log Summary: Internet Messaging SMTP Traffic Postfix log summaries for Apr 17 Grand Totals ------------ messages 1084 received 1106 delivered...

AAM 7.1 storage/application virtual servers Email notification works. However, I need to block emails going off site that are being sent by AAM storage. I only want emails to be sent to @group1 and @group2 and @group3. Everything else should be blocked. Can this be handled by AAM? Thank you

CM 3.1 SES 5.2 SIP trunks through Cisco CSME to SBC for outbound only. Trouble: Call originating on ACM 3.1 to Vz Wrless user. VzW user lets call ring to v/m and it fails with time out and fast busy. Test call to Vz user who hits red ignore button is successful to v/m. Also, 100% of all...

CM 3.1 8500 stand alone Contains: 01.4.642.1 Reports as: R013x.01.4.642.1 Release String: S8500-013-01.4.642.1 UPDATES: 01.4.642.1-13743 unpacked hot patch 13743 for 01.4.642.1 01.4.642.1-14881 unpacked cold patch 14881 for...

CM 3.1 8720 servers I have seen quite a few posts with no access to " * to program " on 4621SW's. None of the posts detail a solution. I have a number of them running 2.9040, 2.920a, and 2.930a. When the phone boots up the option for * to program has disappeared. It used to be there...

CM 3.1 on s8710's Global MCC Do replacement batteries need to have a minimum pre-charge voltage level for the BIU to charge the new battery assembly? I have installed the new battery assembly because customer needed the large battery cabinet removed to free up floor space (they also have the...

Avaya Prologix r12 Shoretel v/m rel ? I'd like to know the minimum customer options necessary to connect Prologix to Shoretel v/m via QSIG over PRI. The potential customer currently has Intuity Audix with IP integration and analog lines. My biggest concern is MWI. I have halfheartedly looked...

CM 3.1.5 s8720's Have a user with many bridged stations that complains of transferring the wrong appearance. I have spent hours watching this person use the phone correctly. After I leave, I get a complaint call again. I know the user is doing it wrong when call volume gets high, but I want...

CM 3.1 87xx multiconnect Can IPSI's be upgraded through the services port? If so, can someone point me to the procedures? I'm getting 'copy2flash' failures when trying to upgrade from fw54 to fw56. I've tried via web intfc and linux cli with same result. Tried busy, reset, reseat with same...

CM 3.1.4 on 87xx maxed out at 32. How do I determine the max number of internal/both measured trunk groups? I found an old G3r rel 7 doc that states 32 is the max. I also have a CM 3.1.5 on 87xx that currently has 33 internal/both and this one will let me add more. Do more licenses need to...

I'm getting ready to sniff an Avaya solution. CM3.1.5 server to IPSI controlled port network. What will the heartbeat look like on the capture? I know Avaya calls it a Packet Control Driver (PCD), and it's sent through TCP port 5010. I'm looking for packet loss or network latency. I have...