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Hi All, We would like to use the 'call monitor' feature on the NS700... (1.3.7 Operating Manual... Listen-In to conversation of a busy extension). However, if we use DSS button and have call hunting programmed (or FWD BY/NA, or make an ICD group), pressing the DSS button (or PDN/SDN with...

Our PBX is in a rural area with limited bandwidth and we are running into problems with call quality. Our only option to increase bandwidth is to have multiple DSLs routed with load balancing. We are using SIP trunks in addition to site to site VPN tunnels for IP phones connected to...

I am switching to a new SIP Trunk provider and having all sorts of DID weirdness... Incoming DID calls only work from certain carriers. I upgraded the UPMC to 7.1.1.6 and the help utility no longer matches the options, especially with the SIP programming. It is possible I may need to upgrade...

We have a unique set-up using individual ICGs for distinct projects. Each project is assigned a unique DID with the CLIP on G-DN Button to match for returning calls... (We have a better answer rate when callers recognize the CID) We use the SMDR data for billing and controls but can only track...

Could use some help with a work around. We have several ICD groups. All are answered differently based on the DID that points to the group (coming from SIP trunks). Is there a workaround to pass the incoming CO CLIP to a forwarded virtual extension (PS ring groups did not work)? Also, have...

Hi All, Is there a workaround to allow # transfer/recall from an remote CO-CO call without disabling all DISA security? They only way I have been able to do it, is to create in ICG with a queue sequence that times out to another OGM. The second OGM has a AA destination that points to another...

I have a TDE-100 using SIP trunks with ESI Hosted Services, LLC (by Vintalk). We are unable to set up CLIP to block outbound CID. We have tried both Preferred Identify Type and SIP-URI and played with every set-up combination we could think of. We can block the name, but not the number. The...

Does anyone know of a way to allow call waiting for ext to ext calls but not for external CO calls? Here is the issue..... We DO NOT want to receive call waiting signals at extensions logged in to a call group. If we turn call waiting off, then DID calls to the same station (EXT) gets a busy...