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I have a number, 65878 that forwards to an outside line that happens to be a fax line. When I call the number it forwards like it should but as soon as the fax tone starts I get a busy signal. I have the prefix in the ars table with the correct rout pattern. What am I doing wrong? For privacy...

When people call into VDN 43266 they get routed to vector 202 which will place them into hunt group 12. This all works as it should. My problem is that when people hear all of the messages in vector 202 twice (because it is set to an unconditional loop) they are cut off and receive a busy...

I am running CM 4.x and when I create a hunt group I do not have the option to enter the announcement on that screen. I have tried to create a work around but I can't seem to get it to work. What should happen is a call should dial 62009 and then: Call to 62009 ----> coverage path 124...

So we replaced our primary PRIS with two new PRIs and made no programming changes however the b channels are not responding. I can see the D channel but not the B channels. I have tried to busy out and release the ports and that does not solve the problem. I had AT&T look at the PRI and they...

When I do a 'list config board xxxx' this is what I get: SYSTEM CONFIGURATION Board Assigned Ports Number Board Type Code Vintage u=unassigned t=tti p=psa 01B03 ANALOG LINE TN793CP HW09 FW010 01 02 03 04...

Hello, I work for a small university and am looking for suggestions on an emergency call center solution. For example, say a crisis event were to happen on campus and there are an influx of calls. Does anyone know of a good service provider that would be able to handle the overflow of calls...

Hello, Our site does not have a media gateway in each building. If we were to fall into LSP mode how does the phone determine which gateway to register to?

Is there a way to get numbers outside of our system, such as my cell-phone or another number with caller-id activated, to show up as the name instead of the number on the phone display when they dial in?

Hello, Can anyone educate me on how CLAN socket usage works. If you look at my print out I am wondering why CLAN 01B12 is using 378/400 and why the rest are hovering around 170-180. Does this mean that there is a load balancing problem? Is there any type of report you can run to see if a...

If I were to get a RightFax Server would it be possible for my remote sites to utilize it as well?

Can someone inform me how or point me to a document that shows the proper steps to change an IP Address for a G700 media gateway?

I am trying to research the proper way to encrypt voice traffic. So far after reading the "Configuring Avaya Communication Manager for Media Encryption" document I have deduced that you must: 1. Have "y" in the encrypt link field on all applicable media gateways. 2. have set "AES" in choice 1...

I am trying to research the proper way to encrypt voice traffic. So far after reading the "Configuring Avaya Communication Manager for Media Encryption" document I have deduced that you must: 1. Have "y" in the encrypt link field on all applicable media gateways. 2. have set "AES" in choice...

What is the normal acceptable time it takes to enter LSP mode?

We are looking at some type of fax solution and was wondering if anyone has any experience with Open Text's Faxpress. Can anyone give me any information on how it works/integrates on the back end? Everything on their website only talks about the product itself. We use CM 4.0.12 and S8700s...

I am trying to get incoming caller ID from outside the system to work but I am not having any luck. In my system-parameters customer-options I have Analog Trunk Incoming Call ID set to yes. But when I do a list trace tac it says "Calling Number & Name (display's phone number) NO-CPName." I...