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Hi Guys, Does anyone understand exactly how RTP ports are chosen by the IP Office? We have a customer on Gamma SIP, no SBC, who has been working fine for a number of years, but as of yesterday is getting one way speech. They on R11.0. We logged this with Gamma, and after investigating for...

Hi Guys, New Application Server 11.1.2.4.0 build 18, I'm trying to SSH into it but my connection is being refused. Do I need to enable SSH now, and if so how? Or, is there now a way of uploading VM Pro backups via 7070 or 7071? Thanks Joe Joe Newton

Has anyone come across this before? We have got a customer who has been struggling to make outbound calls intermittently for months. It has been raised with Gamma multiple times and they say that the IPO is not responding to their 200 OK messages. We have changed Internet providers, by passed...

Hi Guys, We have a customer on R11 with a Windows Server installation of One-X Portal. We have upgraded them to the latest R11 version, and run the Log4j patch, but when they do a search of the C drive for Log4j they still see version 2.12.1 in the One-X directory, which is one of the...

Hi Guys, I'm hoping someone will be able to help with an issue that we are having with a 1608 over a site to site IPSEC VPN. It is an IP500v2, with all 16/96 series handsets. They have just opened a new site half a mile down the road, leased line in each, and an IPSEC VPN between the two. We...

Hi guys, I have a customer with an IP500v2 on R11. They have digital handsets (9504) and SIP Trunks, and for a while now they have been experiencing an echo on some calls. At first we thought it was the SIP at fault, the provider wanted examples, and the customer kept failing to provide enough...

thread940-1758064 I am having the problem mentioned in the above thread. Johnhyde, did you find a solution? Has anyone else has this and resolved it? Thanks, Joe

Hi Guys, Having a strange fault with our in-house One-X Portal server. I can't seem to web browse to One-X Portal, from either http://servername:8080/onexportal.html or http://ipaddress:8080/onexportal.html, I just get the Page Can't Be Displayed error. This happens from any machine on the...

Hi, Has anybody got partial rerouting, or customer controlled call forwarding (are they the same thing?) working on ISDN2e in the UK? We have a customer who needs to forward to mobiles and keep the original CLI. I know that customer controlled call forwarding will do it because we have a...

Hi, We have a customer who wants to call forward to a mobile, and be able to see the original incoming CLI. I have always been told in the past that this isnt possible, but I have been researching it and have found two possible solutions. One seems to be "Partial Rerouting", which is turned...

Does anybody know of a free plug-in for Internet Explorer/Chrome/Firefox that will allow click to dial via the IP Office using TAPI? Or link to Windows Dialer somehow, which would then dial out using TAPI? Thanks, Joe Newton ACSS (SME), CCENT, CompTIA A+

Hi, I am new to Mitel, I have just been on the initial installation course last week, and have not yet installed my first 5000. I just want to make sure I have the capabilities straight in my head before I need to discuss it with a customer. During the installation course, it was mentioned...

Hi Does anybody know if there are any ACSS practice exams available, to give me a rough idea of the level of the exam? I am debating whether to go straight in for the ACSS, or do the ACIS exam first. I have just come to the end of a two year apprenticeship, during which time I have worked...

Hi We are having a major problem with a WIT-400H connecting remotely, via SIP, to an iPECS-50B. We installed the system before Christmas, it is the first iPECS that we have put in, before this the only LG systems that I have worked on are ip-LDKs and the occasional GDK. The handset worked...