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  1. Telecomguy333

    would like to verify FDL on MSDL Card for TTY

    Lost access to TTY port "0" on 4-port MSDL card in CS1000M after a Sysload. We were running on Core 1 prior to the Sysload, now running on Core 0. After PBX booted up we lost OVL access on the TTY port used for remote access and alarms notifications . We're receiving alarm notifications on the...
  2. Telecomguy333

    Can't configure RLI for RAN

    We've recently had an area-code overlay (forcing 10-digit dialing), our local bell is still allowing 7-digit to pass. I'm trying to test forced 10-digit by changing an existing RLI assigned to a local NXX to point to a RAN Route with recording......"To complete your call you must dial...
  3. Telecomguy333

    Unable to access Web Services on Contact Center

    thread798-1713980 Occasionally have to reboot our Contact Center due to unavailability of web access/services and IIS for ACD Agents? We are running CS1000 7.5 and about 8-10 ACD agents logging in daily. A reboot resolves the problem but I would like to find out whats causing the problem...
  4. Telecomguy333

    Wierd whirlingly Tone and Red lights emitted from M3904

    We have a CS1000 PBX with about 2400 digital sets with a fraction of them being M3904 phones the rest 2000 series. Ocassionaly a M3904 phone will freak out and start blasting out a whirlingly tone over the speaker and the MWI light will flash. I'm not seeing any output codes or errors on the...
  5. Telecomguy333

    Keep originating CLID on external transfer??

    Is there a way to keep the originating calling id from an internal call to external number? Example: x2000 calls x2001, x2001 tranfers the call from x2000 to outside number. I want the external number to receive caller id from x2001. CS1000 running 7.5 using PRI from local bell for outside...
  6. Telecomguy333

    De-commision Call Pilot procedures?

    Have made the migration to Cisco Unity Connetion and want to power down our Call Pilot currently connected to a CS1000. The CS1000 will continue to be our primary PBX but I want to remove system programming related to the Call Pilot. my check list includes the following steps, can someone...
  7. Telecomguy333

    How to program BRIEF stutter dial tone for MWI

    We have several analog lines still using Stutter dial tone for MWI. I occasionally receive trouble tickets from new users that state they're getting BUSY Tone when they go off hook. It's been my experience with Stutter dial tone for MWI has been that when going off-hook there would be the...
  8. Telecomguy333

    How can I run a command from CLI from the Linux Base

    I'm trying to activate LDAP Authentication for Users on our CS1000M/7.5 in UCM. I've made the configuration changes and in order for the LDAP Authentication Scheme to work 'LDAP Users then Local Users' I have the run the following command via CLI session within the Linux Base...
  9. Telecomguy333

    Question on LDAP Authentication setup on CS1000/7.5

    I'm one of three techs accessing a CS1000/7.5 via VT/220 Terminal for moves/adds/changes using ADMIN2/ADMIN1 accounts for access and I want to setup LDAP to authenticate user Network credentials against our AD. Question: How can I verify the TCP/UDP ports and are open on the internal Linux...
  10. Telecomguy333

    Unable to see DCH Messaging Output

    I'm unable to see DCH messaging for DCH 63 on the terminal for CS1000 running 7.5 rls. I have issued the following commands in LD_96. .enl msgi 63 .enl msgo 63 The terminal is configured as tty with MTC, BUG, SCH, OCN under USER. Any idea's?

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