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Is there a way that the Merlin Magix 3.0 will light a message waiting light on a single-line extension? Currently we have stutter dial tone on the intercom to alert user of a new voicemail message. I know this is probably basic stuff, but can't seem to find the fix in the manuals or from...

Here's a little something that I found out that I had never encountered on the Merlin Magix. If you have a 4400D telephone connected to a digital station port and you remove the 4400D and connect a multibutton digital telephone to the same port and then reconnect the 4400D to that same port...

Customer's Partner Messaging hard drive has died but I've found a replacement new hard drive on Ebay. The question is will the new drive from Ebay have the Avaya prompts burned to it? I suspect not. Is there a way to burn the prompts to the hard dive from the Partner Messaging PC Admin Software?

My customer is having a problem with their VM/AA system and I'm confident the Partner Messaging board is the problem. Question: The messaging board I removed is an R1, will I have any problems if I install a newer version, IE R7? The process or is an R6.0. Thanks.

I need to know if it's possible to create a Hunt Group (Calling group, whatever) in the Magix system that will ring multiple extensions collectively, IE all at the same time. I'm working in a school system and all calls ring into the Merlin Mail system. When someone dials selector code "5," I...

Does anyone know where I can get some information on the various One-X Mobile apps from Avaya that are available for downloading? On ITunes, there are several releases in the app stores, Lite, 5.2, 6.2, Preferred, and some SIP versions. I need to know which app for our power user customer to...

I'm setting up an IP Office 500V2, release 8 and using 9508 telephones and VM Pro. Even when a user has VM disabled in programming, the user still gets a VM soft button on incoming calls that would allow them to send the call to VM. How do you prevent this?

Setting up a new IP Office 8.0 with Voicemail Pro and am trying to create a short code to leave a message in a mailbox, IE VM Transfer on Partner system. I've done this before and I even have an older IP Office in my office and I have that button on my phone, but I can't make it work. Short...