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I have a phone where the message waiting light isn't lighting. I've run the command can mw,,8259, then called and left a message, but no light comes on. I believe there is a command to light the mw key without leaving a message, but am unable to find the command. Would one of you know the...

I've done all the things in thread841-1650353, but am still unable to DEL MLDT. I'm receiving ERR-061: Service still assigned. I've done all the steps below and still no luck. Where else could it be set up that would prevent the deletion? JWTL (TechnicalUser) 8 Jun 11 9:03 Excellent!!! I...

We have a group of ACD agents forwarding calls to another ACD group all set up in Intellicenter and if the call goes unanswered by the second group, it reverts back to the original group instead of going to the programmed Routing Destination set up on the Route Table Content page. Is that the...

We had a power outage and the server with the EMML went hard down. Rebooted server and opened EMML and the MN minor alarm notification is red on EMML and at the operator station. Usually opening EMML and logging on turns it off, but this time it did not work. How do I turn it off? Is it...