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  • Users: chrisgoff
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  1. chrisgoff

    Hot Desk icon not showing up.

    I have a small bullpen of hotdesk users who log into their phones, and an acd group, but on one of the phones (all 5330's) the hot desk icon that tells if you are logged in or not doesn't show up. The system is running 10.2.1.13 and is part of a multi-site networked system which includes 5...
  2. chrisgoff

    Callback message from Embedded Vmail Pilot

    Does anyone know how to get rid of callback messages left by the voicemail pilot (hunt group). I have a couple customers who seem to enjoy continual callback messages from them. I wish Mitel would give us the option to globally turn off that stupid feature...nobody uses it.
  3. chrisgoff

    Question about the 4 pin Jumper in 5330's

    OK so I have a customer who swapped out a phone which had a wireless "backplate" and the cordless headset and charging cradle, they neglected to remove the little 4 pin jumper (in which pins 1 and 2 are connected via a looped black wire). Does anyone know what this actually does? The...
  4. chrisgoff

    MCD 4.1SP2 delayed vmail using Embedded

    I have 2 users who are complaining about delayed voicemails, not just MWI's, but the vm's themselves. They check their vmail at say 9am when they get to the office, go through their box, and an hour or so later they get a MWI and check again..but the message is time stamped before 9am. It is a...

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