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We have a client that want to use UCM module and purchase VM pro license to record calls instead of using CSCM.Please i need your advice if this is possible and the best way to go about it .

Hi everyone,I am sick and tired on my vendor that takes more than six weeks to generate licenses.Please, can someone refer me to a good avaya vendor that can supply me Ip office licenses?.Your inputs will highly be appreciated.

Please i have been searching online for the registration process how Avaya VPN phone registers with IPO.I will appreciate your inputs.

We have a voice mail pro having licenses for 4 channels.We noticed that this solution can only support four concurrent incoming calls at a time and the fifth caller gets disconnected.I need callers to be able to listen to announcement and press DTMF digits from their mobile phone to be routed...

We have an IPO on R 7.0(27) i get this error message while i try to connect to IPO via manager "network error failed to communicate with ip office".All phones are registered to it and working fine, I can also ping the IPO ip address but i cant just connect to it via the manager until i power...

I have an ip office and voice mail pro installed seven months ago and everything was working fine till last week.We are now experiencing a very funny issue, whenever we connect the ip office to the voice mail pro server phones will stop working and starts displaying discovering ip address...

Can someone advice me on where to set the call cost per minute on IPO manager .I have a CDR software that pulls cdr from the IPO but i need to set the call cost per call on IP office so that it can reflect on the CDR.Thanking you in advance.

Please,can anyone recommend a good CDR software that can fetch and generate call detail records from IP office.Thanking you in advance.

I need a quick one ,We have customer call reporter working on release 6 and ip office also on release 6.We upgraded the ip office unit to 7.0(27).After the upgrade we noticed that the CCR status is showing disconnected.Do we need to upgrade the CCR too.?

Please,i need some clearifications.On IPO, is EC500 the same as mobile twining?.Secondly what is the difference between mobile feature licenses and mobile worker licenses.Thanks.

Friends,I have been trying to setup auto attendant on voice mail pro which will enable callers to leave a voice message durring out of office hours.I used leave a mail option but this option is asking callers press # after leaving messages and press 3 to save etc.I see this as a long...