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  • Users: pcspaul
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  1. pcspaul

    CallParrot Web interface not loading

    The web interface to CallParrot has stopped loading. I can get to the login screen but when you login the screen does not show anything. The CallParrot interface displays on the server through the client. I have run SQL profiler on the database and it keeps showing a select statement looking for...
  2. pcspaul

    BCM50 users cannot hear callers

    I am having an issue with users interrmitently no being able to hear callers in the middle of a call. The system is close to maxed out lines and am thinking this may be related.
  3. pcspaul

    Element Manager 60.3.0 BCM 4.0 Fax stuck

    Last week faxes were coming in fine. Today I have been told no new faxes are coming in. I noticed a connection is listed as "Connected Fax" to our main voicemail box within BCM Monitor Voice Ports tab. I tried to send a fax to the box but it doesn't show up even though the connection says it...
  4. pcspaul

    BCM Element Manager 10.0.250.10 DN Assignment

    Whenever a new phone, without a DN assigned to it, is connected to our network, it is being automatically assigned a DN. Previously, any new phones would connect to the network and then provide us with a “DN: “ prompt. Is there a way to revert back to the old method and disable this auto DN...

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