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Hi All, I have a system release 4.00 and all patches activated. We have installed callpilot for welcome anouncement. Here is the problem, When we call via CO trunk and press 0 for attendant, it came to attendant. When caller cancel the call, 2250 console keeps ringing till answer and...

Hi All, Does anyone installed the Release 7.50 Linux software on a virtual machine? What is the requirements? Does it works well? What is the limits? Thanks in advance for replies.

hI All, I have a CS1K rls 7.5 and Avaya ACM connected via PRI E1 trunk. DID trunks terminated at CS1K and when call comes in I can see the caller id at Nortel phone. However when I transfer the call to ACM it shows the extension number of CS1K instead of Originated Caller ID. If I forward call...

Hi We have NICE Recording R6.6 PL10 and AVAYA ACM. we are using SoftAttendant which is ONEX Attendant. Nice is recording the call. However there is no CLIP COLP information of the call. Is anybody having this issue? Best Regards

I have a system CS100S and using element manager to install node. I have installed the node successfully. Transferred the node to all elements (VGMC and Signaling server) When I do STAT SS in Call server I am able to see the VGMC but no Signalig server. I can ping all ip addresses to all...

Hi All, We have Avaya one-x attendant and we would like to install our company`s phonebook to it. Which format (txt,xls,csv) do you advise me to install. I have tried several formats to import which system didnt accept. Can you please advise. Best Regards

Hi Everybody, I have a system that was working fine. However provider changed the Backbone switch and we dont know what kind of carrier system they brought. My system whoever calls from specific country incoming calls rejected and DCH gives Protocol error unspec message. Can anyone help me...

Hi Everyone, I have cs1k rls 7.50 system and four DATAPULSE intuition operators which confogured like 2250. There is one operator that getting more calls while rest not. Is there a way to arrange call flow to 2250 console or else? Regards,

Good Day All, I have a system that we just upgraded to Release 7.50 M2616 display is not working until I unplug and plug the line cord. It works a while than it is goin foo Mode again. Any help would be appreciated

Good Morning, I have two sites. Site A rls. 7.50, Site B Rls. 5.50. Connection is H.323 Trunk. We can call each other without any problem. However, intermittently calls are dropping after 15 to 20 minutes. Has anyone experienced before? Thanks

Good Morning, I have cs1k Rls 7.5 with 5 MGXPEC card. internal calls doesnt have any problem while External calls have poor voice quality via E1/T1 card. Does anybody experienced this? Any help would be appreciated. Thanks

Hi All, I have Datapulse intuition GW Operator Console and it works fine. Only complain that I have is "When I have a call and if I press to the busy key it is not forward call to the next operator" Did anybody experienced this problem and is there any solution? Thanks

Ive got a Teplephony Billing System that gives the following error after trying to backup the call datatbase "Cant delete source file C:/Programfiles/Nortel/Telephony/CommonData/Lagos/Lekki/details1.img Any help would be greatly appreciated

Hi All, I have CPPM Call Server release 7.50 and it is bringing an error MEM222. Does anybody experienced with this error. Regards

Hi All, I have installed CS1000E Rls. 7.50. Corporate directory via UCM works fine. However when I search the users from the sets it can only accept the first letter of the User. For example if the user name is JOHN and if I type "J" it appears if I type "JO" it says "No Matches Found". What...

Hi All, I have to site A & B. Site A is CS1KE RLS7.5 while Site B is CS1Ks Rls 4.5. We have just upgraded site A from Rls 5.5 to Rls 7.5 They were talking with SIP trunk each other. After I upgrade the system we couldnt able to make calls from site A to B. However site B can call site A...

Hi All, I have 2 nortel csk1E and 1 Asterix Softswitch. Nortels are connected SIP trunk and both working fine. Please find details below and can you help me about the problem. SITE A : CSK1E RLS. 5.5 SITE B : CSK1E RLS. 5.5 SITE C : ASTERIX Site A to Site B SIP trunk Site A to Site C E1...

Hi All, I have CS1000M Multigroup Rls 7.5. I have installed Cpu's successfully. They are working fine and redundant. CPU 1 ACTIVE CORE CPU 0 STANDBY. However when I plug Elan (LAN1) to the Cpu 0 redundancy is going off and move sytstems to single Mode. I have checked the cables and...

Hi Guys, I have installed RL7.5 SW to the CPPIV and after reboot I have installed patches. However it couldnt install the patches. it is giving me a partition error. I am trying to do repartition this time it is asking Avaya manufacturer password. How can I fix this partition issue. CPPIV...