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Hi All, How do I go about enabling MiTAI on MCD 5.0? What am I missing? Txs

Hi, We have just received new SIP trunks from Bandwidth.com and are having trouble configuring the trunks. When an incoming call is presented to the 3300 it responds with a 404 not found". The trunks seem to be set up correctly on the 3300, the only difference I see in the initial invite is...

Hi, Does anyone know where I can set the timeout on the VM transfer to a cell phone. Basically we are having an issue where when entering a VM box we can select 2 to transfer the call, however the timeout for this setting is to short and the cell either does not ring or rings once and...

Hi All, I am struggling to register a remote user via the MBG. I have created a user on the 3300 (an can connect to it using a VoIP client on the LAN), the issue is I am unable to connect from a remote location via MBG. I have enabled SIP on the MBG and added the user in SIP Devices. Any idea...

Hi, We would like to get Music on hold to play for external callers in a VM hunt group. We have enabled the MOH option in the COS for the hunt group but it will not play. Any ideas? Thanks

Hi, We are using incoming SIP trunks and if a call is transferred directly to an ext the VM does not answer. It does however answer if you call the Ext Directly. I assume this must be a routing issue but I cant seem to find where. Any ideas?

Hi, Is there any way to enable a "ringing" sound when calls are diverted to a VM Hunt group OR do you have to have a MOH source? Thanks

Hi, I am having an issue displaying CallerID on my handsets on calls routed through the VM hunt group. When I set my answer point to a ring group I see the External Caller ID displayed on the handset. When I set the VM Hunt group as the answer point I get the VM port displayed as the caller...

Hi All, Any ideas how I get my VM ring group to divert to a specific ext on: 1. No answer 2. No digits pushed Thanks!!

Hi, I have set up a MLAA mailbox, but I cannot seem to get it to work. The Message answers, but when I select an option "i.e. press 1" I get a response "That Ext is not valid, please try again". I am new to setting up MLAA so I am not sure if I have missed something. Should I be telling the...